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About the Role

The Manager, Product Communications will serve as the connective tissue for product storytelling at MongoDB, surfacing narratives and wins across the business and translating them into external stories. This role involves story mining, executive thought leadership, and media relations, spanning MongoDB's full product portfolio.

Responsibilities

• Own story mining across the business, proactively surfacing product narratives worth pitching to media and other external audiences.
• Build and execute an executive thought leadership program for product leaders, securing bylines, speaking opportunities, and other platforms.
• Manage day-to-day media relations for product-related stories, including cultivating reporter relationships and pitching proactively.
• Serve as the connective tissue between Comms and Product Marketing, translating product roadmaps and positioning into external-facing narratives.
• Partner cross-functionally with Partner Marketing, Customer Marketing, Strategic Events, and Builder Relations to identify and integrate storytelling opportunities.
• Rethink the PR playbook for the AI era, focusing on winning with builder audiences and making MongoDB's story discoverable and credible.
• Develop and maintain messaging for product communications activities and help train company spokespeople.
• Contribute to and help execute MongoDB's product-related communications strategy, including supporting campaigns, launches, and programming.
• Jointly manage the relationship with MongoDB's PR agency alongside the broader Communications team.
• Monitor industry news, competitive activity, and media/social trends to identify proactive storytelling opportunities and inform strategy.
• Set success metrics for product communications programs, track results, and report on impact.

Requirements

• 5+ years of experience working in comms programs for leading technology companies and/or high growth global B2B systems, SaaS, enterprise software, or cloud computing provider.
• Exceptional writing skills, including the ability to translate complex, technical product concepts into meaningful and compelling stories for a range of audiences.
• A proven track record developing and executing multiple communications programs simultaneously, with limited guidance.
• Established media relationships and experience securing coverage with technology, business, and trade press.
• Experience building or supporting executive thought leadership programs (bylines, speaking, external platforms).
• Confident leadership skills who can collaborate with a diverse set of C-level executives, leaders, and stakeholders.
• Strong cross-functional collaboration skills, with experience partnering across marketing functions such as Product Marketing, Customer Marketing, Partner Marketing, etc.
• A data-informed approach to measuring and reporting on communications impact.
• Comfort operating with a high degree of ambiguity and juggling shifting priorities in a fast-moving environment.
• Confidence engaging with senior stakeholders, including Directors and above.

Skills

• Product Communications
• Story Mining
• Executive Thought Leadership
• Media Relations
• Cross-functional Collaboration
• AI Era PR
• Messaging Development
• Communications Strategy
• Agency Management
• Trend Monitoring
• Metrics Tracking

Location

• U.S.

Work Type

• Hybrid
• Remote

Experience Level

• 5+ years

Salary/Compensations

• $70,000—$138,000 USD

Benefits

• Equity
• Participation in the employee stock purchase program
• Flexible paid time off
• 20 weeks fully-paid gender-neutral parental leave
• Fertility and adoption assistance
• 401(k) plan
• Mental health counseling
• Access to transgender-inclusive health insurance coverage
• Health benefits offerings

About the Company

• MongoDB is built for change, empowering customers and employees to innovate at the speed of the market. They have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB's unified, globally distributed data platform, MongoDB Atlas, is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 67,000 customers, including 75% of the Fortune 100 and AI-native startups, MongoDB is powering the next era of software. Their Leadership Commitment guides their decisions and actions. They are committed to developing a supportive and enriching culture for everyone, offering employee affinity groups, fertility assistance, and generous parental leave.

Equal Opportunity

• MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
• MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.