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About the Role

The Director of Operations supervises day-to-day operations in purchasing, facilities management, and coordinates other administrative and system operations. This role provides direct supervision of the purchasing team and administrative staff, ensuring an environment of trauma-informed care that reflects CCFCS values.

Responsibilities

• Assist in the development, implementation, and monitoring of policies and procedures in purchasing, facilities management, and other administrative functions.
• Serve as an active member of the management team in planning, problem-solving, and ongoing communication for purchasing, operations, and related functions.
• Provide supervision, guidance, and execute duties common to all supervisory positions, including regular meetings with direct reports, completing annual performance appraisals, and monitoring performance with feedback.
• Participate in hiring, onboarding, retention, coaching, progressive discipline, and separation activities in coordination with Human Resources.
• Develop, implement, and maintain budgets for residential sites and capital improvement projects.
• Serve as project manager for various administrative projects, ensuring they are within scope, timeline, and budget limits for facility improvements and transitions.
• Oversee purchasing to ensure materials are ordered, projects are designed and planned, and funds are available within project limits.
• Serve as lead administrator for facilities and work order management systems.
• Coordinate purchasing processes, system tracking, and approval workflows in coordination with the finance team.
• Coordinate, monitor, and communicate the status of work orders and purchasing requests.
• Facilitate contract bids and requests for proposals to ensure regulatory compliance and quality pricing.
• Complete and maintain WMBE, Vendor Responsibility, and other documentation as required by funding sources in coordination with program and finance.
• Assist with the procurement process, contracts, and ongoing communication with vendors and contractors.
• Coordinate inventory management, tracking, and accountability for agency assets, including depreciation tracking and updates for program budgets.
• Complete internal and external reporting requirements for facilities, purchasing, and other administrative duties.
• Ensure all sites have standardized safety schedules, supplies, and materials in coordination with maintenance and safety leadership.
• Maintain current knowledge in the field of purchasing, facilities management, and general operations.
• Pursue development of professional competencies through reading, supervision, in-service training, and attendance at conferences and workshops.
• Participate in relevant Agency meetings and/or trainings.
• Support and foster the Agency's Mission, Vision, Values, and Strategic Plan.
• Perform other duties as assigned.

Requirements

• At least 5 years of experience in Purchasing, Facilities and/or Operations Management.
• Experience in Project Management.
• Bachelor’s degree in a related field preferred; equivalent combination of education and experience will be considered.
• Valid and clean NYS Driver’s License.
• CPM, CPSM, or PMP preferred.
• Adheres to all applicable federal and state laws and regulations.
• Performs all duties in accordance with CCFCS’s corporate compliance & ethics program.
• Must successfully complete a background check.

Skills

• Purchasing
• Facilities Management
• Operations Management
• Project Management
• Supervision
• Budget Development
• Contract Negotiation
• Inventory Management
• Trauma-informed Care Principles

Location

• NYS

Work Type

• Full-Time
• Exempt

Experience Level

• 5+ years

Education Level

• Bachelor's degree preferred

Salary/Compensations

• $75,000 - $80,000

Benefits

• Competitive salary
• 403b retirement plan
• Generous time off package
• Work-life balance
• Comprehensive benefits package
• Supportive and collaborative environment
• Opportunities for growth and development

About the Company

• Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years.
• We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential.
• We proudly serve and employ people from all backgrounds and experiences.
• Join a team that changes lives every day and be a part of something truly special.

Equal Opportunity

• Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet