About the Role
Seeking a hands-on VMware Horizon consultant to migrate persistent, per-user Windows 10 virtual desktops to Windows 11 in an on-premises Horizon environment. This role involves planning and executing the upgrade strategy, validating compatibility, and ensuring a stable production rollout with minimal user disruption. The consultant will work with the Service Desk and partner with Infrastructure and Security teams.
Responsibilities
- Execute a structured migration of Windows 10 user base, upgrading their assigned persistent VMs.
- Collect feedback and analyze performance, stability, and usability issues.
- Refine configuration based on ongoing deployment results.
- Support phased production rollout with user communications, readiness validation, cutover support, early life stabilization, and clear rollback or recovery procedures.
- Produce documentation including Windows 11 upgrade procedures for persistent Horizon VMs, troubleshooting guides for common post-upgrade issues, and support handoff materials for the Service Desk team.
Requirements
- 5+ years of hands-on experience supporting on-prem VMware Horizon VDI, specifically persistent, user-assigned desktops.
- Proven experience delivering Windows 11 migrations using clean installs, including pilot execution, user transition, and production rollout.
- Strong expertise in Windows 11 Enterprise builds, configuration standards, and security baselines.
- Experience planning and executing user migration activities (data, settings, application access) in persistent VDI environments.
- Deep troubleshooting skills related to application compatibility, profile behavior, and post-migration user issues.
- Solid understanding of end-user performance, login, and stability diagnostics in VMware Horizon.
- Strong Microsoft 365 application support capability (Outlook, Teams, OneDrive) in virtual desktop environments.
- Proficiency with PowerShell for automation, validation, and remediation during migration waves.
- Experience operating in highly regulated or locked-down enterprise environments.
- Ability to provide hands-on end-user support during pilot and migration phases, both remote and in person.
- Ability to support on-site migrations at a secondary office location (Iselin, NJ) as needed.
Skills
- VMware Horizon
- Windows 11 Enterprise
- PowerShell
- Microsoft 365
- VDI
Location
- Onsite
Work Type
- Contract
- Temp
- Onsite
Experience Level
- 5+ years
