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About the Role

We’re hiring a master’s-level clinician to join our Growth team as a Sr. Clinical Admissions Specialist, Patient Access. This role sits at the front door of care and is critical to our ability to serve families quickly and well. You’ll partner closely with our Admissions Specialists to help patients move efficiently from initial assessment to admission. As the clinical owner of post-assessment coordination, you will complete collateral outreach for complex cases, gather additional clinical information, engage caregivers and community stakeholders, and address barriers that may otherwise delay access to care. In addition, you will serve as a subject matter expert on Flourish's state contracts and admission requirements, applying a clinical lens to contractual obligations and helping ensure patients are connected to the right care. You will regularly communicate with referral sources, managed care organizations, state agencies, juvenile justice programs, and other external stakeholders throughout the admissions process. Your work directly impacts access—helping families move forward instead of getting stuck.

Responsibilities

Complete brief mental health assessments, triage, and obtain collateral clinical information for adolescents, young adults, and families via telehealth
Complete timely, high-quality documentation and follow-up for each clinical interaction
Determine clinical fit, risk level, and appropriate next steps—within Flourish or through external referrals
Serve as the clinical subject matter expert on state-specific contracts, admission pathways, eligibility requirements, and referral processes
Communicate with referral sources, managed care organizations, state agencies, juvenile justice programs, child welfare agencies, and other external stakeholders to coordinate admissions and ensure timely progression through the intake process
Track and manage contract-specific admission requirements, timelines, and documentation needs to support compliance and operational excellence
Serve as a trusted team resource regarding contract requirements, referral expectations, and complex admission scenarios
Collaborate closely with multidisciplinary teams including therapists, care advocates, and operations partners
Use clinical judgment to meet families where they are—motivating engagement while maintaining appropriate clinical boundaries
Support with covering full-time assessment role PTO and clinical administrative work as needed

Requirements

Master’s degree in a clinical discipline, fully licensed for a minimum of 2yrs (LCSW, LMFT, LPC, LCMHC, or equivalent)
8+ years of relevant patient experience or equivalent performance
Experience conducting brief assessments and/or triage, ideally in a remote or telehealth setting
Strong organizational skills and attention to detail
Comfort navigating changing workflows in a scaling organization
Experience communicating with external stakeholders
Intrinsic motivation to connect patients and families with the right care as quickly as possible
Must be 18 years or older
Attendance at 2+ in-person events per year required

Skills

Assessment
Formulation
Clinical decision-making
Motivational interviewing
Triage
Telehealth
Documentation
Clinical subject matter expertise
Communication with external stakeholders
Collaboration
Clinical judgment
Flexibility
Patience
Thoroughness
Efficiency

Location

Remote

Work Type

Full-time
Remote

Experience Level

8+ years of relevant patient experience or equivalent performance
Minimum of 2 years fully licensed

Education Level

Master’s degree in a clinical discipline

Salary/Compensations

$92,000-$95,900

Benefits

401(k) matching
Home Office Stipend
Paid Time Off
Medical, Dental, and Vision Insurance

About the Company

1 in 25 adolescents and young adults will be diagnosed with a serious mental illness—and far too many families never receive the care they need. Barriers like long waitlists, limited access, and fragmented systems mean help often comes too late. At Flourish Health (flourish.health), we exist to change that. Our mission is simple: provide access to timely, high-quality mental health care. We specialize in serving patients and families navigating complex symptoms and systems, meeting them with compassion, clarity, and urgency.
You’ll join a smart, deeply committed, and slightly quirky team that believes access to mental health care is a moral imperative—not a luxury. If you’re excited by the idea of using your clinical skills to reduce suffering at scale, while helping build something that doesn’t yet fully exist, we’d love to meet you.
The right person (you!) cares deeply about improving outcomes and quality of life for individuals with serious mental health conditions. You thrive in fast-paced environments, can lead staff through high-stakes situations, and are committed to creating safe, integrated, and high-quality care.

Equal Opportunity

Flourish Health is an Equal Employment Opportunity (EEO) employer. We are committed to providing a work environment that is free from discrimination and harassment on the basis of race, color, religion, sex, national origin, age, disability, genetic information, veteran status, sexual orientation, gender identity, or any other status protected by federal, state, or local laws. We embrace diversity and encourage all qualified candidates to apply, as we believe that our differences make us stronger and more innovative. Our dedication to inclusivity is the foundation of our work culture, where everyone is valued, respected, and has an equal opportunity to thrive.
Flourish Health participates in E-Verify. As an employer, we comply with federal law by verifying the identity and employment eligibility of all individuals hired to work in the United States.