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About the Role

This role is an opportunity for a versatile, high-agency operator who wants exposure to every part of a fast-growing fintech. No two days will look the same. You'll partner closely with the Chief of Staff to execute key business operations initiatives and pitch in across departments.

Responsibilities

• Partner with the Chief of Staff to execute key business operations initiatives and pitch in across departments.
• Work with the leadership team to move strategic initiatives forward, coordinating across engineering, finance, compliance, and risk.
• Build and maintain project plans, status reports, and KPIs, flagging risks and unblocking teams as needed.
• Coordinate onboarding logistics, including system access, AML training, and buddy pairings.
• Manage offboarding end to end, including access removal, exit interviews, and equipment collection.
• Own day to day office operations, including supplies, snacks, coffee, and vendor coordination.
• Manage cleaning schedules and liaise with building management on maintenance and improvements.
• Welcome visitors and ensure a great experience for anyone coming into the office.
• Plan and run the setup and logistics for company events and celebrations.
• Support the Chief of Staff with scheduling, logistics, and special projects as needed.

Requirements

• 1 year of experience in business operations, project management, people operations, or a similar generalist role.
• Highly organized with strong follow-through and attention to detail.
• Comfortable juggling multiple priorities and switching contexts quickly in a fast-paced startup environment.
• Strong analytical skills with the ability to turn data into clear, actionable recommendations.
• Excellent written and verbal communication skills.
• Self-starter who takes ownership and doesn't wait to be told what to do.
• Proficiency with Google Workspace and Microsoft Excel.
• A genuine interest in learning how a startup works end to end.

Skills

• Google Workspace
• Microsoft Excel

Location

• Downtown Toronto

Work Type

• Onsite

Experience Level

• 1 year of experience

Salary/Compensations

• CAD $20/hour

Benefits

• Real ownership across a wide range of business functions, with visibility into how a fintech scales.
• Direct exposure to leadership and strategic decision-making.
• Significant career growth opportunities in one of Canada's fastest-growing fintech companies.
• Mentorship from experienced leaders invested in your professional development.
• A collaborative, high-performing team where your work is visible and valued.
• Kitchen full of snacks and drinks.
• Catered lunch on Fridays.

About the Company

• Mission: To help businesses seamlessly manage money around the world so they can access more markets, save money and simplify their operations.
• Vision: The future of business is global by default. Loop will be the first business bank that is global by default.
• Values: Act with Urgency, Take Radical Ownership and Be Kind.

Equal Opportunity

• Loop is committed to creating a diverse culture. We encourage you to apply regardless of who you are or where you came from - what matters is the journey ahead. Put simply, if you’re unsure about your qualifications for this position, we’d still encourage you to apply!