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About the Role

Responsible for triaging patients via phone or in-office to identify high-risk conditions, presenting information to physicians for action, and serving as a liaison between hospitals, offices, and referring physicians.

Responsibilities

• Talks directly to patients on the telephone, provides physician with necessary information, and directs them to emergency rooms, urgent care centers, or to see their physician during office hours as instructed.
• Performs short evaluations of patient situations to estimate severity of illness and/or injury, including chief complaint and vital sign/mental status information.
• Confers with physician.
• Sends patients with high-risk chief complaints, such as chest pain, to the ER immediately as directed by a physician.
• Sets up appointments for patients who do not require an ER visit but need to see a physician, or arranges for an appointment scheduler to make the appointment.
• Processes prescription renewals as directed by physician orders.
• Acts as a liaison between referring physicians calling the office to speak with a Cardiologist regarding mutual patients.
• Acts as a liaison between hospitals and Cardiologists, disseminating requests for consults or transfers by rounding physicians and entering these patients into the portal for rounding Cardiologists.
• Participates on the Emergency Response Team.
• Performs IV Lasix administration.
• Maintains and models REACH Values (Respect, Excellence, Accountability, Compassion, Honor).
• Demonstrates regular, reliable, and predictable attendance.
• Performs other duties as required.

Requirements

• Associates Degree in Nursing minimum, bachelor’s degree preferred.
• Minimum 2-3 years of experience in Nursing Triage or equivalent experience.
• Cardiology/ICU/ED/OR experience preferred.
• Knowledge of telephone-based clinical assessment techniques.
• Knowledge of medical practice telephone triage protocols.
• Knowledge of appropriate home health information for patients to follow until visit with physician, if they do not need an immediate ER visit.
• Skill in using electronic medical records to check patient history.
• Skill in using computerized medical information database during evaluation as guide to appropriate decision.
• Skill in making triage decisions and responding quickly and calmly in emergency situations such as calling 911 and arranging for ambulance.
• Skill in IV administration.
• Valid NYS RN License
• Valid ACLS Certification
• Valid BLS Certification

Skills

• Telephone-based clinical assessment
• Medical practice telephone triage protocols
• Home health information
• Electronic medical records
• Computerized medical information database
• Triage decision making
• Emergency response
• IV administration

Location

• New York
• Connecticut

Work Type

• Full-time
• Part-time

Experience Level

• 2-3 years

Education Level

• Associate's Degree in Nursing
• Bachelor's Degree

Salary/Compensations

• $36.53 - $67.90 Hourly

Benefits

• $5,000 - Sign-On Bonus for Full-time externals only, pro-rated for Part-time

About the Company

• Northwell is the largest not-for-profit health system in the Northeast, serving residents of New York and Connecticut with 28 hospitals, more than 1,000 outpatient facilities, 22,000 nurses and over 20,000 physicians.
• Northwell cares for more than three million people annually in the New York metro area, including Long Island, the Hudson Valley, Connecticut and beyond, thanks to philanthropic support from our communities.
• Northwell is New York State’s largest private employer with over 104,000 employees — including members of Northwell Health Physician Partners — who are working to change health care for the better.
• Company: Hudson Valley Cardiovascular
• Org Unit: 949
• Department: Kingston Cardiology