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About the Role

The Project Coordinator provides support with planning, organization, and administration of the day-to-day operations of the WindowRama window and door installation program. You will collaborate with customers, project managers, salespeople, and key departments to ensure the success of each project.

Responsibilities

• Create, schedule, and maintain a calendar for daily sales leads.
• Review sales paperwork and contracts, ensuring all documents are received, signed, and initialed.
• Schedule Field Technician Reviews (FTR) with homeowners and subcontractors.
• Ensure Field Technician Reviews (FTR) are completed prior to job start.
• Confirm contract expectations, including products, with customers before job start.
• Coordinate and schedule installation dates with homeowners and subcontractors.
• Manage day-to-day project activities under the supervision of the General Manager.
• Follow up with customers to ensure open concerns are addressed promptly.
• Resolve potential or existing customer service issues.
• Review daily, weekly, and monthly reporting to ensure proper updates and actions are taken to resolve issues.
• Assist the accounting department with collecting outstanding balances.
• Assist the General Manager with additional tasks as necessary.

Requirements

• Competent in scheduling and organizing a high volume of new and existing projects.
• Previous experience supporting and managing projects.
• Demonstrate high energy, enthusiasm, and support for the company’s vision and mission.
• Strong time management and decision-making skills.
• Ability to ensure each job is completed in compliance with written procedures.
• Proficient knowledge of installation/service methods for window and door projects.

Skills

• Excellent communication and interpersonal skills.
• Strong problem-solving ability.
• Ability to work in a fast-paced environment and learn quickly.
• Ability to supervise and develop subordinate staff.
• Ability to multitask, consistently meet deadlines, and demonstrate strong time management skills.
• Advanced use of Microsoft Office.
• Detail-oriented and highly organized with exceptional follow-through abilities.
• Ability to instill pride of workmanship and motivate team to excel.
• Passionate about WindowRama and the brand.
• Highly motivated, flexible, and positive, professional demeanor.

Location

• Office environment

Work Type

• Full-time

Experience Level

• Previous experience supporting and managing projects

Salary/Compensations

• $20-24/hour

About the Company

• WindowRama, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics or any other category protected under law. In addition to federal law requirements, WindowRama, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

Equal Opportunity

• WindowRama, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics or any other category protected under law. In addition to federal law requirements, WindowRama, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.