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About the Role

Serve and safeguard clients in a range of industries such as Commercial Real Estate. Welcome visitors, manage access control and badge processes, monitor security-related activity, and provide outstanding customer service. Create a secure, welcoming environment for tenants and guests.

Responsibilities

• Provide exceptional customer service to tenants, visitors, and vendors at a commercial real estate front desk while carrying out site-specific security-related procedures and policies.
• Greet visitors, verify identification and access authorization, issue visitor credentials, and maintain accurate visitor and contractor logs.
• Monitor access points, cameras, alarms, and communications systems; report unusual activity, access concerns, and facility issues according to site procedures.
• Respond to incidents, service requests, and critical situations in a calm, professional, problem-solving manner, following established emergency response activities when appropriate.
• Answer phones, direct inquiries, coordinate with building management and/or emergency responders, and provide professional lobby coverage in a high-traffic environment.

Requirements

• Customer service experience is preferred.
• Comfortable using a computer or tablet is preferred.
• CPR and First Aid certification is preferred.
• Access control and badge experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Location

• Austin, TX

Work Type

• Full Time

Education Level

• High school diploma or equivalent

Salary/Compensations

• $22.07 / Hour

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Discounts on top brands and services through our Perks Program.

About the Company

• Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose.
• While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.
• Join Allied Universal, where agile, reliable, innovative teams put people first and act with integrity.

Equal Opportunity

• Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law.