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Responsibilities
- Monitors store sales performance on a daily, weekly, monthly, and year-to-date basis.
- Identifies and solves problems effectively.
- Develops strong customer relations and maintains a high level of service.
- Addresses customer sales and service questions promptly.
- Supervises and coaches store employees.
- Monitors and recognizes employee performance, both positive and negative.
- Ensures proper processes and procedures are utilized to minimize inventory shrinkage.
- Assures timely and accurate merchandise receiving and appropriate stockroom placement.
- Creates a safe work environment, ensuring timely HazMat training and minimizing employee time loss due to Worker’s Compensation injuries.
- Understands, interprets, and complies with Company policies.
- Works closely with the District office or District Manager to maintain procurement card controls.
- Builds relationships and negotiates with non-NAPA vendors on pricing, inventory, and service.
Requirements
- Demonstrated leadership in the automotive after-market service industry, preferably in an automotive parts department, dealership, jobber, or retail establishment.
- Working knowledge of the organizations the store services.
- High character, dealing fairly with employees and customers.
- Strong leadership to create a high-performance team through customer focus, open communication, coaching, and feedback.
- Personal drive, self-motivation, and initiative to accomplish company goals.
- Enjoys working with people in a fast-paced setting; competitive yet able to work calmly under pressure.
- Ensures proper maintenance and protection of Company store facilities, equipment, inventory, and other physical assets.
- Willingness and ability to learn.
- Analytical problem-solving skills.
- Capable of operating TAMS point-of-sale system and cataloging.
- Able to use an adding machine and process cash, check, and credit card transactions.
Skills
- Leadership
- Customer service
- Coaching
- Feedback
- Problem-solving
- Communication
- Negotiation
- TAMS point-of-sale system operation
- Cash handling
- Credit card processing
Work Type
- Full-time
Experience Level
- Leadership experience in automotive after-market service industry
Education Level
- HS Diploma or equivalent required
- Technical school or college degree a plus
Salary/Compensations
- Starting hourly rate of $28
Benefits
- Health Insurance: Comprehensive medical, dental, and vision plans.
- Retirement Plan: 401(k) with company match.
- Paid Time Off: Vacation, personal days, holidays, sick days, and paternal leave.
- Additional Perks: Employee stock purchase plan, tuition reimbursement, professional development opportunities, and wellness programs.
About the Company
- GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic.
- GPC's policy is to recruit, hire, train, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
Equal Opportunity
- GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic.
- GPC's policy is to recruit, hire, train, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.