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About the Role

A Chloe Boutique Assistant acts as an ambassador for the Maison, welcoming guests and providing exceptional customer service. This role supports boutique management, assists stylists during sales, and handles daily operational tasks, embodying entrepreneurship, togetherness, excellence, creativity, and a positive impact.

Responsibilities

• Ensures an exceptional client experience by welcoming and tending to clients.
• Offers beverage service and provides wait time information.
• Assists the selling team with running and wrapping products.
• Handles client beverage service and clean-up, coat check, and faxing/copying forms.
• Supports the sales team with handling service items for repairs.
• Participates in inventory checks and manages merchandise using the Boutique Inventory Tool.
• Handles tagging, Quality Control, organization, protection, cycle counts, daily counts, auditing, and problem-solving.
• Manages daily replenishment and ordering of supplies.
• Participates in set up and breakdowns at boutique opening and closing.
• Assists with the preparation and packaging of product for shipment.
• Understands and complies with all Chloe security and operational procedures.
• Supports the sales team and ensures audit compliance.
• Develops deep understanding and knowledge of brand and products.
• Adheres to visual guidelines and participates in daily store setup and visual merchandising.
• Performs daily replenishment of stock.

Requirements

• Previous experience in luxury retail or hospitality is a plus.
• Must be available to work retail hours including weekends.
• Ability to work in a fast-paced retail store environment.
• Basic computer skills (tablets, PC).
• Must be able to stand on feet all day.
• Passionate about Chloe.
• Additional language skills are a plus.
• Excellent interpersonal and communication skills are required.
• Strong understanding of Customer Service needs and Customer priorities.
• Strong attention to detail with the ability to multitask with precision.
• Ability to project an approachable and professional image.
• Self-Starter with Team-Player approach.

Skills

• Customer Service
• Inventory Management
• Visual Merchandising
• Interpersonal Skills
• Communication Skills
• Attention to Detail
• Multitasking

Location

• Boutique

Work Type

• Retail Hours
• Full-time

Education Level

• College degree preferred

Salary/Compensations

• $20-$22 per hour

Benefits

• Medical
• Dental
• Vision
• Health savings accounts
• Flexible spending accounts
• Life insurance
• Disability benefits
• 401(k) with employer match
• Paid time off
• Wellness reimbursement benefit
• Employee assistance program
• Volunteer days off

About the Company

• Richemont is a world leader in the luxury sector with Houses specializing in jewelry, watches, and high-end accessories.
• Each Maison embodies a tradition of style, quality, and craftsmanship.
• Richemont preserves the heritage and identity of each Maison while innovating and designing new products.
• We Craft the Future!