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About the Role

As a Sales Associate, you will be passionate about our products and brand to provide Customer Service Excellence at all times whilst building a loyal customer base of repeat shoppers to drive commercial success. Join our team and explore career opportunities that are tailor-made for you!

Responsibilities

• Deliver Customer Service Excellence whilst building a loyal customer base of repeat shoppers
• Responsible for CRM data gathering & quality management
• Contribute to achieve the location’s performance targets and individual KPI’s
• Support in transaction, complaint & return handling
• Participate in regular trainings to continuously develop
• Support in all operations for loss prevention and stock management
• Proficient utilization of business systems & latest technology
• Drive the use of all available tools and ensure procedures are executed and policies followed

Requirements

• Previous retail, hospitality or customer service experience along with an excellent understanding of premium fashion industry
• Excellent interpersonal and communication skills at all levels
• Demonstrate strong commercial acumen and brand knowledge
• Ability to be flexible & adaptable to the need of the business
• Willingness to constantly learn & develop
• High cultural knowledge & awareness
• Proactive and positive attitude

Salary/Compensations

• Competitive salary, commission and attractive benefits

Benefits

• Competitive salary, commission and attractive benefits
• Tailored trainings and development opportunities
• International and inspirational working environment with a dynamic work culture

About the Company

• HUGO BOSS is one of the leading fashion and lifestyle companies in the premium segment with over 19,000 employees worldwide.
• We love fashion, we change fashion!
• We celebrate success, work collaboratively and make the impossible possible.
• If you thrive in a fun yet entrepreneurial environment and have a drive to succeed - this could be the role for you.

Equal Opportunity

• We are a global company with our employees representative of the world at large. Our inclusive culture embraces each person’s authenticity and individuality.
• We are committed to equal employment opportunity.
• And we believe our equitable work environment helps unleash your full potential and inspires you to thrive.