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About the Role

The Product Operations Manager serves as the operational backbone for the product team, ensuring clear execution, predictable delivery, and enabling engineering teams to focus on building without process impediments. This hands-on role requires managing Jira, sprint flow, delivery visibility, and cross-PM coordination.

Responsibilities

• Own Jira as the single source of truth for product execution.
• Manage sprint and delivery flow across internal product teams.
• Ensure execution visibility for leadership and stakeholders.
• Coordinate day-to-day activities between internal PMs and customer-facing PMs.
• Implement lightweight processes that scale with team maturity.
• Own the structure, hygiene, and prioritization of Jira across product teams.
• Ensure epics, stories, dependencies, and acceptance criteria are clear and current.
• Maintain a healthy, prioritized backlog aligned to near-term delivery goals.
• Proactively identify and resolve stale, duplicated, or ambiguous tickets.
• Facilitate sprint planning, reviews, and retrospectives where they add value.
• Adapt delivery processes to team maturity and context, avoiding rigid Scrum enforcement.
• Track progress, surface blockers early, and drive resolution.
• Optimize for throughput, clarity, and predictability over velocity theatre.
• Act as the connective tissue between internal platform/engineering PMs and customer-facing PMs/deployment teams.
• Translate customer commitments into executable engineering plans.
• Ensure delivery timelines reflect real capacity and constraints.
• Provide clear, concise delivery updates to leadership on a regular cadence.
• Surface risks, slips, and trade-offs early.
• Maintain shared artifacts such as delivery snapshots, execution roadmaps, and sprint summaries.

Requirements

• 3 years or more in product operations, delivery management, or execution-focused PM roles.
• Hands-on ownership of Jira in engineering-heavy teams.
• Experience working closely with senior engineers and technical leads.
• Strong organizational skills with the ability to operate under ambiguity.
• Clear, structured written and verbal communication skills.
• Experience in deep-tech, B2B SaaS, or infrastructure-heavy products.
• Exposure to Oil & Gas customers or enterprise delivery environments.
• Technical & AI literacy; able to follow engineering and AI research discussions and trade-offs.
• Experience scaling lightweight process in fast-growing teams.

Skills

• Jira
• Product Operations
• Delivery Management
• Execution-focused Product Management
• Agile Methodologies
• Process Improvement
• Communication
• Organization
• Problem Solving

Location

• Remote

Work Type

• Full-time

Experience Level

• 3+ years

About the Company

• Applied Computing was founded in 2024 to build Orbital, a physics-informed foundation model for energy operations.
• We’re live across oil and gas, refineries, and petrochemicals, working towards our mission: sustainable abundance for a growing planet.
• The hydrocarbon industry keeps the world running, but its complexity has left operators tied to legacy systems, making critical decisions on less than 10% of available data.
• Orbital is a foundation model built specifically for energy that lets companies use AI at scale, harnessing all of their operational data and optimizing in real time for any metric.
• We’ve raised over $32 million, including one of the largest seed rounds for an AI company in the UK.