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About the Role

The Safety Security Officer is responsible for ensuring the safety and security of all clients, staff, and property within a homeless shelter operating 24 hours a day. This relief position requires face-to-face relief and mandated overtime.

Responsibilities

• Perform daily inspections of all clients' rooms
• Escort clients to appointments as needed
• Interact with and monitor clients' behavior, maintaining a good rapport by providing excellent customer service and encouraging compliance with facility policies
• Control access at the main entrance by screening all clients and visitors with a magnetometer or x-ray machine to detect and prevent weapons
• Perform Crisis Intervention to de-escalate potential crises and document all such situations and interventions
• Make hourly rounds throughout the entire facility, including all hallways, stairwells, floors, bathrooms, laundry rooms, kitchen, and office spaces
• Respond to incidents
• Assist with client intakes
• Perform daily pack-ups and logging of client property belonging to AWOL clients
• Store and remove client property once the mandated storage time has expired
• Maintain a clean and organized storage area
• Complete logs, incident reports, and all other required documentation
• Make calls to police, fire department, and other first responders as directed
• Perform administrative and receptionist duties at the operations desk; monitor video surveillance cameras, and the fire prevention/detection alarm notification system
• Provide duties related to fire incidents, evacuation of the building when necessary, and utilizing Fire procedures
• Ensure the safety and security of all assigned equipment
• Perform other tasks as assigned

Requirements

• High school diploma or GED
• Prior security experience required
• Must have NYS Security Guard License and current 8-Hour Annual Certificate
• Must be able to work flexible shifts, weekends, and overtime if necessary

Skills

• Excellent written and verbal communication skills
• Certified in Nonviolent Crisis Intervention (CPI) preferred
• Fire Guard License for Shelters preferred F02

Location

• All boroughs, NYC

Work Type

• Relief position
• Mandated overtime
• Full-time

Experience Level

• Prior security experience required

Education Level

• High school diploma or GED

Salary/Compensations

• $19.65 hourly

About the Company

• Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year.
• We are staffed by an extraordinary group of hard-working professionals who are fully committed to our mission - Building Communities. Changing Lives.
• Working at Westhab is not easy. Our expectations for all staff are high.
• We believe that the people and the communities that we have the privilege to serve deserve our very best every day.
• We are a results-driven organization that focuses on empowerment and impact.
• The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions by setting and enforcing standards and providing training, outreach, education, and assistance.
• Westhab complies with all applicable OSHA standards, rules, and regulations and keeps our workplaces free of serious recognized hazards.

Equal Opportunity

• EOE