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About the Role

The General Manager is a true business owner for their store, responsible for leading, managing, and continuously developing all aspects of the store's business. They will create and maintain a positive, productive work environment aligned with the company's mission, consistently achieving sales, profitability, operational, and merchandising goals while developing a successful team.

Responsibilities

• Develop and execute the brand's retail strategies.
• Lead team by leveraging company tools, incentives & strategies to support meeting sales goals.
• Ensure that the store team communicates ALO's mission and guiding principles to guests.
• Foster an environment of growth, accountability, and inclusivity through development, performance management, training, and coaching.
• Establish internal & external pipeline through succession planning and recruitment strategy.
• Partner with Operations & Visual Manager to maximize inventory accuracy and ensure replenishment needs are met.
• Oversee and support execution of key operational and visual guidelines.
• Champion strong visual standards for the salesfloor by leveraging business performance data.
• Support a safe work environment and efficient operation.
• Develop schedules that deliver business results while maintaining labor effectively.
• Collaborate with cross-functional business partners to support organizational goals.
• Act as an ALO ambassador and create a culture that aligns with our mission.
• Demonstrate ability to navigate the organization with a balance of business need and brand culture.
• Create and implement effective communication strategies throughout the store to achieve goals and KPIs.

Requirements

• 7+ years of retail or related industry leadership experience.
• Working knowledge of MS Office (Word, Excel and Outlook).
• Extraordinary interpersonal and communication skills, both verbal and written.
• Highly motivated by driving business in a fast-paced, innovative environment.
• Business owner mindset with an entrepreneurial spirit.
• Independent work ethic, time management skills, and personal accountability.
• Aligns with and embodies ALO’s Guiding Principles.
• Requires constant movement in and around all areas of store.
• Ability to lift, push, carry or otherwise move up to 50 pounds.
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder.
• Ability to stand and move for an entire shift.
• Open availability and expected to work variable shifts including peak days and weekends.
• Expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving through the end of the holiday season (the 1st week of January).

Skills

• Local market knowledge of clientele base and brand competitors.
• Aware of business trends that relate to the success of the store and brand.
• Demonstrate strong business acumen through KPI’s to develop and support business driving strategies.
• Talent analysis of colleagues.
• Establish career progression plans for key players and positions.
• Succession planning.
• Recruitment strategy.
• Inventory accuracy.
• Replenishment needs.
• Operational guidelines.
• Visual guidelines.
• Visual standards.
• Business performance data.
• Safe work environment.
• Efficient operation.
• Labor management.
• Cross-functional collaboration.
• Organizational goals.
• Communication strategies.

Location

• Onsite

Work Type

• Full-Time

Experience Level

• 7+ years of retail or related industry leadership experience

Salary/Compensations

• $120,000 - $140,000/year

Benefits

• Generous employee discount for ALO.
• Free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors.
• Competitive medical, dental, and vision plan options.
• Enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees).
• 401K with company matching (Full-Time Employees).
• Monthly Store Incentives.
• Clothing Allowance.
• Free yoga classes at any of our Sanctuaries (select cities).
• Company’s Monthly Store Incentive which may result in bringing the total compensation to a higher range.
• Commuter benefits.

About the Company

• Mindful movement is at the core of why we do what we do at ALO—it’s our calling.
• Mindful movement in the studio leads to better living.
• It changes who yogis are off the mat, making their lives and their communities better.
• That’s the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.

Equal Opportunity

• As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law.