About the Role
Careem is building the Everything App for the greater Middle East, simplifying lives through rides, food, groceries, and payments. This role involves owning design for a major area of the super app, shaping strategy, and driving multiple workstreams. You will use modern AI tools to accelerate the design process and create impactful user experiences.
Responsibilities
- Own design for your feature area from concept to launch, defining, designing, and iterating experiences that improve user outcomes and move commercial KPIs.
- Drive your product team toward clarity on what you’re building, why, and for whom.
- Operate as a strategic peer to product and engineering leads, proactively identifying and resolving dependencies.
- Ship work that is thorough and complete across all interaction details, considering states, edge cases, dark mode, localization, and RTL by default.
- Design holistically within existing systems, working fluently with the design system, knowing when to use it, extend it, or make the case for an exception.
- Prototype fluently and quickly to get the right feedback at the right fidelity, including AI-assisted prototyping.
- Form and articulate design tenets to make and defend decisions.
- Conduct research to validate your own work and run user interviews for discovery and testing.
- Use data to shape decisions, suggest how work's success should be measured, and learn from what ships.
- Maintain comprehensive knowledge of industry patterns and emerging AI-product paradigms to inform your work.
- Present with polish and confidence to any audience, including executives.
- Represent the design organization in cross-functional and external settings.
- Produce compelling and clear written communication, including problem framings, decision docs, and crits.
- Manage stakeholders proficiently and work without close oversight.
- Handle feedback thoroughly and gracefully, knowing when to change direction versus stay the course.
- Work with appropriate urgency, keep momentum, push projects forward, and flag quality issues beyond your own team.
Requirements
- 5+ years of experience in designing and shipping impactful digital products at scale.
- Experience leading design for a significant product area in a high-growth, fast-iterating environment.
- Comfortable with ambiguity and rapid change.
- End-to-end expertise in interaction design, visual design, prototyping, and design thinking methods.
- Proven record of turning complex business problems into a design vision that shipped and moved metrics.
- Fluency with design systems: consuming, contributing to, and stress-testing them.
- Working fluency with AI in your design process, using AI tools daily for exploration, prototyping, content, and research synthesis.
- Ability to show where AI tools made work measurably better and where they were overruled.
- Experience in distilling data and research into design decisions.
- Hands-on experience with user interviews and evaluative testing.
- Experience in operating as a strategic partner in multi-disciplinary setups, influencing product, engineering, and commercial counterparts at lead and director level.
- Excellent written, verbal, and presentation skills.
- A strong portfolio of mobile-first work with case studies that deep-dive into process, strategic framing, and measurable impact.
Skills
- Interaction Design
- Visual Design
- Prototyping
- Design Thinking
- Design Systems
- AI Tools
- Data Analysis
- User Research
- User Interviews
- Evaluative Testing
- Stakeholder Management
- Written Communication
- Verbal Communication
- Presentation Skills
- AI-assisted Prototyping
Location
- Remote (from any country for 30 days a year)
Work Type
- Full-time
- Remote
Experience Level
- Senior
Benefits
- Opportunity to drive impact and learn and grow.
- Work and learn from inspiring colleagues.
- Purposeful organization dedicated to creating impact.
- Explore new opportunities to learn and grow every day.
- Work remotely from any country in the world for 30 days a year.
- Unlimited vacation days per year.
- Access to healthcare benefits.
- Fitness reimbursements for health activities.
About the Company
- Careem is building the Everything App for the greater Middle East, making it easy to move around, order food and groceries, manage payments, and more.
- Our purpose is to simplify and improve people’s lives and build an awesome organisation that inspires.
- Since 2012, Careem has enabled earnings for over 2.5 million Captains, simplified the lives of more than 70 million customers, and built a platform where the region’s best talent and entrepreneurs thrive.
- We operate in 70+ cities across 10 countries, from Morocco to Pakistan.
- We’re now entering our next chapter — one powered by AI.
- We’re looking for AI talent: curious problem-solvers who know how to apply AI to build tools, automate workflows, and create real impact.
- We want people who can make Careem work smarter and move faster.
