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About the Role

We’re looking for Customer Team Members to join our team at Co-op, play a key role in delivering friendly, helpful service in your local Co-op store. You’ll work as part of a friendly team in a fast-moving Co-op store, helping deliver essential services to your community every day. You’ll help keep our shelves stocked and support sales, making sure customers can find what they need. You’ll be a familiar face in the community, getting to know your customers and helping us stay connected with local and national charities. Plus, you’ll promote Co-op membership, helping more customers enjoy the benefits of our unique business.

Responsibilities

Support the day-to-day running of the store by delivering friendly and thoughtful service, helping to put things right when needed
Work with your team to keep the store running smoothly
Work hands-on on the shop floor and tills, and contribute to daily operations to create a great shopping experience
Help maintain store performance by keeping shelves stocked and checking prices, dates, and stock accuracy
Make sure the store safe and legal – keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be
Promote Co-op Membership and support your local community

Requirements

A genuine passion for helping people and delivering great customer service
The ability to work flexibly across a number of shifts and as part of a team
An interest in retail and working in a busy store environment (experience not essential)
Must be aged 18 or over as the role may involve working before 6am or after 10pm

Location

10/15 Station Parade, Hornchurch, RM12 5AB

Work Type

Permanent contract
Part time
16 hours per week
Regular overtime

Experience Level

Experience not essential

Salary/Compensations

£14.29 per hour including London allowance

Benefits

Full, paid training provided
Full training and career development resources
30% discount on all Co-op products in-store
Flexible access to your pay as you earn it
A pension scheme with up to 10% employer contributions
31 days of holiday (including bank holidays, pro rata for part time colleagues)
24/7 access to GP appointments, and colleague support programme
Cycle-to-work scheme
Market-leading policies to help you through life's big moments

About the Company

At Co-op, we're owned by our members. And because we're owned by you, we can do right by you. So, when you join us, you're not just taking a job, you're joining a movement. We're an organisation that puts people and communities first, and we're powered by purpose.

Equal Opportunity

We’re building diverse and inclusive teams that reflect the communities we serve.
We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work.
We’re proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job.
If you need any adjustments during the recruitment process, we’ll support you.