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About the Role

Join a collaborative Commercial Insurance leadership team dedicated to driving profitable growth and delivering exceptional broker experiences across Ontario. Foster a culture of empowerment, continuous learning, and professional excellence, where leaders are encouraged to innovate, develop talent, and make a meaningful impact on business results. This is an exciting opportunity to help shape the future of our Commercial Insurance business.

Responsibilities

Drive the profitable growth of Definity's commercial auto and property insurance business in the region.
Lead a team of underwriters in selecting mid-to-large market auto and property risks that generate an underwriting profit.
Maintain a profitable mid-market commercial insurance portfolio.
Achieve profitable growth targets within the Ontario Region.
Support the Regional Director in effectively communicating and successfully implementing Commercial Insurance strategy for mid-market and large market underwriting.
Develop, coach/mentor and manage the performance of Direct Reports, including identification of areas where performance improvement plans are needed.
Ensure adherence to corporate underwriting and quality control initiatives to achieve Return-on-Equity targets.
Build a culture of high performance and sustained profitable growth by promoting an environment that encourages productivity, collaboration, teamwork, and professionalism.
Ensure team compliance with federal and provincial regulations related to Auto and Property Insurance.
Collaborate with the Vice President and Business Development team to define and execute a regional broker relationship management strategy.
Support direct reports in building and managing relationships with assigned brokers and the broader broker network within the region.
Successful clearance of background checks (including criminal checks and leadership references).

Requirements

University degree or a college diploma or the CIP designation is required.
Minimum of 5 years commercial insurance experience.
Minimum of 2-3 years leadership experience.
Proven ability to develop and maintain positive broker relations.
Exceptional customer service, verbal and written communication skills.
Strong management and leadership skills with the ability to build and maintain effective relationships with business partners and Brokers.
Leadership experience in guiding a team through sustained organizational change.
Strong ability to influence and effectively negotiate with stakeholders.

Skills

Underwriting
People leadership
Market relationship building
Customer service
Verbal communication
Written communication
Management
Leadership
Relationship building
Influence
Negotiation

Location

Ontario

Work Type

Hybrid

Experience Level

Minimum of 5 years commercial insurance experience
Minimum of 2-3 years leadership experience

Education Level

University degree
College diploma
CIP designation

Salary/Compensations

$106,500-$156,500

Benefits

Hybrid work schedule
Company share ownership program
Incentive Program
Pension and savings programs
Company-matched RRSP contributions
Paid volunteer days
Company matching on charitable donations
Educational resources
Tuition assistance
Paid time off to study for exams
Focus on inclusion with employee groups
Support for gender affirmation surgery
Access to BIPOC counsellors
Access to programs for working parents
Wellness and recognition programs
Discounts on products and services

About the Company

Economical is part of Definity, which includes some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance.
Our ambition is to be one of Canada’s leading and most innovative property and casualty insurers.
We embrace and encourage a culture that’s collaborative, ambitious, rewarding, and empowering.
We offer a flexible, hybrid work experience where employees work from the office and virtually depending on the type of work they are doing and who they are working with.
Definity was named by Great Place to Work® as one of the Best Workplaces™ in Canada for women, for youth, and for inclusion.

Equal Opportunity

We’re actively seeking diverse backgrounds and perspectives to help us make insurance better.
At Definity, inclusion, diversity, and equity aren’t just “nice to have” — they’re essential to our success.
Our inclusive work environment welcomes diversity and supports accessibility.
If you require accommodation at any time during the recruitment process, please let us know by contacting accessibility@economical.com.
As part of Definity’s commitment to reconciliation, we acknowledge that our work, meetings, and travel take place on the lands now known as Canada, and recognize the enduring presence, wisdom, and stewardship of the First Nations, Métis, and Inuit peoples who have long cared for these lands.