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About the Role

AHRC NYC seeks a Project Coordinator/Workforce Developer for its supported employment program operations in the San Francisco, CA area. This role involves assisting with daily program operations, ensuring high-quality customer service for contract partners and neuro-diverse employees, and making a significant difference in the lives of individuals with disabilities.

Responsibilities

• Day-to-day supervision of supported employees, including scheduling, timesheets, communication with staff, and general troubleshooting
• Provide a high level of dedicated customer service to assigned contracts and maintain positive working relationships with the goal of expanding existing contracts
• Serve as a liaison between contract customers, local partner rehab agency, and AHRC NYC, to problem-solve and implement action steps when issues arise
• Be the “face” of AHRC NYC in the San Francisco region, representing the agency to all stakeholders
• Discover new opportunities for potential partnerships
• Develop and present training materials for contract customers and program participants
• Coach and instruct staff as needed
• Reinforce site standards as determined by each contract customer
• Provide on-site support to program employees and fill in for employee support staff when necessary

Requirements

• Two years of customer service & project coordination experience
• Experience in special education, working with people who are neuro-divergent, have intellectual/developmental disabilities is highly desirable
• Excellent verbal and written communication skill
• Must be highly motivated and have the ability to take charge
• WA Driver’s License preferred
• Some HR and/or training experience is a plus
• Compassion, curiosity, creativity and optimism required

Skills

• Customer service
• Project coordination
• Special education
• Working with neuro-divergent individuals
• Working with individuals with intellectual/developmental disabilities
• Verbal communication
• Written communication
• Motivation
• Ability to take charge
• HR experience
• Training experience
• Compassion
• Curiosity
• Creativity
• Optimism

Location

• San Francisco, CA

Work Type

• Full-time
• Part-time

Experience Level

• Two years of experience

Salary/Compensations

• $26-$32 per hour

About the Company

• AHRC New York City is a large, complex nonprofit organization dedicated to supporting neurodivergent children and adults (those with autism, down syndrome, cerebral palsy, intellectual/developmental disabilities, and other disabilities) through a broad spectrum of services.
• It is a family governed organization that envisions a socially just world where the power of difference is embraced and reflected in all that we do.
• Generosity guides us as we honor our legacy and continuously grow through a culture of curiosity, creativity, and optimism and as we advocate for people with disabilities to lead full and equitable lives.

Equal Opportunity

• AHRC New York City is an Equal Opportunity Employer. We consider applicants for all positions without regard to age, race, color, creed, religion, national origin, alienage or citizenship status, gender, sex, sexual orientation, pregnancy, disability, marital status, partnership status, military status, status as a victim of domestic violence, sex offenses or stalking, genetic information, or unemployment or any other protected characteristic under federal, state or local law.