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About the Role

Assist the Community Manager and Maintenance Supervisor in daily oversight of the properties, ensuring a safe and habitable environment. Respond to requests promptly and maintain high standards of conduct.

Responsibilities

• Assist in daily oversight of properties to ensure safety and habitability.
• Assist the Community Manager in administrative duties.
• Respond to requests from the Community Manager in a timely fashion.
• Maintain high standards of conduct following all policies and procedures.
• Maintain a long-range planning attitude.
• Maximize resident retention.
• Maintain the property's emergency and risk management plan.
• Maintain a good record-keeping system.
• Assist in implementing and monitoring an efficient turnover program.
• Reduce liabilities, both physical and financial.
• Ensure all contractors' insurance certificates are in place.
• Notify Maintenance Supervisor and Site Manager of reported maintenance problems.
• Assist Community Manager in leasing units quickly and efficiently.
• Maintain and update the waiting list.
• Assist in preparation of advertising and marketing programs.
• Develop an outreach program to find good qualified residents.
• Assist in maintaining efficient resident and property files.
• Assist in performance of move-in and move-out inspections.
• Implement move-in and move-out procedure forms.
• Coordinate preparation of vacant units with Maintenance Supervisor and Site Manager.
• Record all service requests upon receipt.
• Maintain work orders in the software program.
• Train and educate residents on safety and compliance issues.
• Maintain capital needs metric.
• Keep a record of inventories - tools, equipment and supplies.
• Prepare purchase orders for Community Manager approval.
• Secure bids for outside vendors with the Maintenance Supervisor.
• Establish work duties and prioritize.
• Maintain all maintenance forms and records.
• Assist the Community Manager in performing duties and fill in during absence.

Requirements

• Experience with LIHTC program compliance is preferred.

Work Type

• Full-time

Salary/Compensations

• Compensation is on an hourly basis, with performance and salary reviewed annually.