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About the Role

The Operations Assistant will support the day-to-day operational and administrative functions of the business, including IT hardware setup, record maintenance, business continuity support, procedure documentation, and general office administration.

Responsibilities

• Collaborate with the ICT team to set up laptops, peripherals, and replacement equipment for employees.
• Assist with resolving IT-related issues for the Australian team through liaison with the ICT team.
• Maintain the company iPhone register and assist with iPhone setup and account administration.
• Support the setup, maintenance, and administration of office phone systems and related hardware.
• Assist with ordering IT equipment, supplies, and accessories as required.
• Document and update operational procedures and process manuals.
• Assist with business continuity planning, testing, and documentation.
• Learn and support STEPS ordering processes.
• Liaise with overseas solutions teams to report, monitor, and resolve system issues.
• Organizing and Maintaining filing systems, registers, and company records.
• Assist with client communications and follow-up requests for information in a timely manner.
• Support postage, deliveries, and general office administration.
• Help maintain a tidy, organized, and professional office environment.
• Coordinating and carrying out administrative functions in a professional and confidential manner.
• Perform other duties as assigned or required.

Requirements

• High school diploma or equivalent.
• Previous administrative, customer service, or office experience an asset.
• Basic knowledge of computer hardware, software, and mobile devices.
• Strong organizational and time management skills.
• Excellent verbal and written communication skills.
• Ability to multitask and manage competing priorities.
• Strong attention to detail and accuracy.
• Proficiency in Microsoft Office applications.
• A self-starter with the ability to work with minimal supervision and manage the workload efficiently with challenging demands for resources and time.
• Adapts readily to a fast pace and dynamic environment.
• Effectively interacts within a team setting.
• Highly resourceful in nature.
• Strong interpersonal skills, professional skills and the ability to exercise good judgment.

Skills

• IT hardware setup
• Operational records maintenance
• Business continuity support
• Procedure documentation
• General office and administrative support
• Computer hardware
• Software
• Mobile devices
• Organizational skills
• Time management skills
• Verbal communication skills
• Written communication skills
• Multitasking
• Attention to detail
• Accuracy
• Microsoft Office applications
• Interpersonal skills
• Professional skills
• Judgment

Location

• Australia

Work Type

• Full-time

Experience Level

• Entry Level

Education Level

• High school diploma or equivalent

About the Company

• We are the Australian operation of Stewart Title Limited, a leading provider of title insurance.
• As one of the largest residential and commercial title insurers in the world, Stewart Title specializes in providing our clients with exceptional service, deep expertise and innovative solutions to help close their real estate transactions with peace of mind.

Equal Opportunity

• Your privacy is important to us. We consider and define Personal Information as any data relating to an individual, whether it relates to his or her private, professional or public life. It can be anything from a name, a photo, an email address, bank details or posts on social media. We only collect, store, use and disclose Personal Information from prospective and current employees for legitimate employment, legal, and business purposes. You can learn more about how we handle and process your personal information in relation to our recruitment process by making a request to our Human Resources department.
• Thank you to all applicants for your interest. Please note, only those that are under consideration will be contacted.