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Oversee the Repairs and RMA teams to ensure appropriate availability of parts and tools for supporting aircraft maintenance.

Support in creation, issuance, execution and monitoring of policies & procedures
Monitor workforce level and adjust as required
Responsible for time keeping and overtime approvals
Collaborate with other teams such as Stores, Inventory Control, Planning etc. to process part queries and technical assistance requests
Accurately process all repair, exchange, and RMA orders to ensure an uninterrupted flow of aircraft parts to the operation, ensuring that vendors meet the agreed turnaround time
Manage Vendor contracts ensuring requirements are met with regards to pooling orders, consignment orders, core returns and other stipulations outlined in our agreements
Guide RMA team in submitting warranty claims to various vendors based on Aircraft, Purchase, Repair, SB, AD and other warranties Porter Airlines is entitled to
Review vendor competencies and ensure that procured parts have required certifications
Maintain records and files according to the company’s policy, including vendor audit forms
Proactively work on clarifications and discrepancies with all stakeholders as they occur
Actively participate in Porter’s Safety Management System (SMS) including, reporting hazards and incidents encountered in daily operations; understand, comply and promote the Company Safety Policy
Other duties as assigned

Minimum 10 years experience in TechOps procurement role
Minimum 5 years experience in TechOps supervisor role
Previous experience in the aviation industry required
Previous experience in a supervisory/leadership role required
Previous experience in repair and warranty required
Strong organizational skills with demonstrated ability to meet deadlines
Superior written and verbal communications skills, coupled with highly developed interpersonal skills
Effective analytical and presentation skills
High degree of accuracy and attention to detail
Experience with AMOS an asset
Proficiency in Microsoft Office Suite

Toronto (Billy Bishop Toronto City Airport - YTZ and Pearson International Airport- YYZ)

Since 2006, Porter Airlines has been elevating the experience of economy air travel for every passenger, providing genuine hospitality with style, care and charm.
Porter’s fleet of Embraer E195-E2 and De Havilland Dash 8-400 aircraft serves North America, including a coast-to-coast domestic Canadian network, the U.S., Mexico, the Caribbean and Central America.
Headquartered in Toronto, Porter is an Official 4 Star Airline® in the World Airline Star Rating®.
Visit www.flyporter.com or follow @porterairlines on Instagram, Facebook and X.

Supervisor, Repairs & Warranty at Porter Airlines Inc.

Supervisor, Repairs & Warranty