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About the Role

KPMG is seeking an Executive Assistant to provide comprehensive support on a range of activities, ensuring a high-quality product and client service excellence within the Client Administration function.

Responsibilities

• Professionally interact with clients, action client communications, and respond in a timely fashion.
• Independently action routine client inquiries and escalate complex issues.
• Monitor Partner's email inbox, flagging and prioritizing emails based on urgency and subject matter.
• Proactively manage the Partner's calendar, coordinating schedules and resolving potential conflicts.
• Onboard new clients and update existing client entities in the internal database.
• Take responsibility for Partners' contact management.
• Collaborate with the internal marketing team for client proposals, RFPs, email distribution, and client event communications.
• Coordinate and manage Risk Management workflows and approvals for client/engagement acceptance.
• Create, proofread, and distribute various communications on behalf of the Partners.
• Handle routine communications on behalf of Partners and report on actions taken.
• Coordinate scheduling for internal and external client meetings, leadership meetings, and events, including logistics, catering, and RSVPs.
• Compile, transcribe, and distribute meeting minutes and follow up on action items.
• Handle domestic and internal travel arrangements and reservations, including business visas.
• Book hotel accommodations, car rentals/services, and restaurant reservations.
• Complete, reconcile, and ensure timely submission of time and expense reports for the Partner.
• Assist with onboarding and offboarding activities for new full-time and contract staff, coordinating hardware/software resources.
• Manage space and office/workstation assignments for the group.
• Initiate and code invoices for external vendors using Coupa.
• Develop and maintain strong relationships with Partners to anticipate needs and provide proactive support.
• Oversee, supervise, and support the administrative team, including performance management, training, and process implementation.

Requirements

• College diploma or equivalent combination of education/experience in administrative assistant skill set.
• Minimum 5 years of administration experience.
• Good judgment and analytical skills.
• Excellent written and communication skills.
• Superior organization skills.
• Strong interpersonal and relationship management skills.
• Ability to work as part of a wider team, as well as individually.
• Ability to exercise judgment, diplomacy, and tact.
• Display business and political acumen in dealing with varied day-to-day challenges.
• Client-first mentality.
• Ability to provide a high-quality client experience with timely and professional responses.
• Effective multi-tasking in a high-pressure environment.
• Foresight to plan ahead, anticipate changes, evaluate, interpret, use sound judgment, and respond proactively.
• Ability to work with a high degree of independence with minimal supervision.
• Excellent attention to detail.
• Strong critical thinking, judgment, and analytical ability.
• Ability to anticipate and proactively handle situations.
• Advanced skills with MS Office Products, particularly Word, Outlook, Excel, and PowerPoint.
• Ability to withhold sensitive and confidential information.
• Ability to adapt and respond to a changing environment using creativity and innovation.
• Ability to quickly prioritize and resolve critical issues as they arise with urgency.
• Team player with a solution/service-oriented and “can-do” attitude.

Skills

• Microsoft Word
• Microsoft Outlook
• Microsoft Excel
• Microsoft PowerPoint
• Coupa

Location

• Ontario Region

Work Type

• Full-time

Experience Level

• Minimum 5 years administration experience

Education Level

• College diploma or equivalent combination of education/experience

Salary/Compensations

• $50,000 to $60,000

Benefits

• Comprehensive and competitive Total Rewards program
• Bonus awards may be available

About the Company

• KPMG is a global network of professional firms providing Audit, Tax, Advisory and Legal services.
• Our values are Integrity, Excellence, Courage, Together, and For Better.

Equal Opportunity

• KPMG in Canada is a proud equal opportunities employer and is committed to creating a respectful, inclusive and barrier-free workplace.
• We welcome all qualified candidates to apply.
• Adjustments and accommodations are available throughout the recruitment process.