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About the Role

The Delivery Administrator provides crucial administrative and logistical support to ensure the smooth and secure delivery of assessments. The administrator's efforts contribute directly to maintaining the integrity of the assessment process and achieving operational excellence.

Responsibilities

• Assist with the review of all supporting assessment documentation.
• Order assessment materials and equipment as required.
• Support with packing activities and organising couriers for transporting materials.
• Provide general administrative support to the Delivery team.

Requirements

• Proactive individual with excellent communication and administrative skills.
• Eager to learn and driven to provide excellent service.
• Desire to make a difference and build a career in a collaborative environment.
• Ability to learn new systems and processes quickly and efficiently.
• Personable and able to build rapport easily with candidates.
• Genuine curiosity for and willingness to explore new technologies, particularly in the areas of AI and automation.
• Must not be barred from engaging in regulated activity relevant to children.
• Successful applicants will be required to undertake a Basic Disclosure via the Disclosure and Barring Service (DBS).

Skills

• Excellent verbal and written communication skills.
• Excellent administrative skills, including organisational, time, and documentation management skills.
• Learning Agility.
• Service Excellence.
• Team Player.
• Curiosity and Adaptability.

Location

• London

Work Type

• Full Time
• 37.5 Hours
• Permanent
• hybrid/home working where possible

Salary/Compensations

• £28,860

Benefits

• 28 days annual leave + option to purchase more
• Season ticket loan and cycle to work scheme
• Big discounts on Kaplan courses for you and your family
• Private medical, income protection, and life insurance
• 24/7 confidential helpline providing counselling and other support services
• Company pension contributions
• Maternity, Adoption, Shared Parental and Paternity/Partner pay which is well above statutory levels

About the Company

• Kaplan Professional is a leading provider of apprenticeships, accountancy / tax / finance & banking courses, and professional assessments.
• For almost 80 years, we've helped shape the development and careers of finance professionals.
• Our goal is for Kaplan to be a great place to work where everybody can succeed, so we truly live and breathe our values: act with integrity, grow knowledge, empower & support, create opportunity, drive results together.
• Kaplan is a global organisation whose mission is rooted in providing equal access to education and opportunities for advancement to people of all backgrounds.
• We believe diversity, equity and inclusion - of culture, experiences, perspectives - are paramount to creating success and opportunity in an ever-changing world.
• As an educator, partner and employer, Kaplan is committed to promoting an equitable world in which diverse talent can develop, advance and thrive.

Equal Opportunity

• As a Disability Confident employer, we are committed to interviewing applicants with disabilities who meet the minimum criteria for the role as per the job description and any screening or testing stages.
• Details of how to request your application be considered under the Disability Confident scheme will be shared with all applicants upon submission of an application.
• Furthermore, all applicants invited to attend interview will be given information on how to request reasonable adjustments to attend.