Strategic Key Accounts Manager at Thermo Fisher Scientific | California, USA | Rezi

Strategic Key Accounts Manager at Thermo Fisher Scientific

Strategic Key Accounts Manager

Thermo Fisher Scientific · California, USA

4 days ago

Strategic Key Accounts Manager

Thermo Fisher Scientific · California, USA

5 days ago
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About the Role

The Key Account Executive (KAE) – Share of Wallet is responsible for driving organic growth within a defined portfolio of strategic accounts by increasing share of wallet, expanding solution adoption, and strengthening executive-level partnerships. This role focuses on deep account penetration, cross-portfolio selling, and long-term strategic account planning to maximize revenue, profitability, and customer retention. The KAE serves as a trusted advisor to customers, aligning business objectives with enterprise solutions and coordinating cross-functional resources to deliver measurable value.

Responsibilities

  • Develop and execute comprehensive Strategic Account Plans focused on increasing share of wallet within assigned accounts.
  • Identify whitespace opportunities across divisions, business units, and service lines.
  • Build and maintain executive-level relationships, positioning the company as a strategic partner.
  • Conduct high-impact business reviews that align customer goals with delivered outcomes and future opportunities.
  • Drive cross-selling and upselling initiatives by leveraging internal subject matter experts and commercial partners.
  • Analyze account spend, market trends, and competitive landscape to identify growth strategies.
  • Lead opportunity pipeline management, forecasting, and revenue tracking within assigned portfolio.
  • Collaborate with Account Managers, Business Development, Marketing, and Operations to ensure coordinated execution.
  • Monitor contract performance and identify opportunities for renewals, extensions, and expansions.
  • Successfully navigate and deliver results within a complex, matrixed organization, demonstrating strong capability in leading and influencing without direct authority.
  • Maintain disciplined CRM documentation, including action plans and growth initiatives.

Requirements

  • Bachelor’s degree required; advanced degree preferred.
  • 5+ years of strategic sales or key account management experience; 2+ years of leadership experience preferred.
  • Demonstrated success in growing share of wallet within complex, multi-site accounts.
  • Strong financial and analytical acumen.
  • Proven ability to build executive-level relationships and influence decision-makers.
  • Excellent presentation, negotiation, and communication skills.
  • Ability to manage multiple stakeholders and navigate matrixed organizations.

Skills

  • Enterprise account penetration strategy expertise.
  • Advanced negotiation and deal structuring capabilities.
  • Strong financial acumen (ROI modeling, margin analysis, long-term contract economics).
  • Ability to navigate complex IDN decision-making hierarchies.
  • Executive presence and persuasive communication skills.
  • High resilience, urgency, and competitive drive.
  • Self-starter mentality with disciplined pipeline management.
  • Proficient in Microsoft Office Suite (Excel, PowerPoint, Word), PBI and SFDC

Location

  • Remote

Work Type

  • Remote
  • Standard (Mon-Fri)

Experience Level

  • 5+ years of strategic sales or key account management experience
  • 2+ years of leadership experience preferred

Education Level

  • Bachelor’s degree
  • Advanced degree preferred

Salary/Compensations

  • $157,000.00–$196,300.00
  • Variable annual bonus based on company, team, and/or individual performance results

Benefits

  • A choice of national medical and dental plans, and a national vision plan, including health incentive programs
  • Employee assistance and family support programs, including commuter benefits and tuition reimbursement
  • At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy
  • Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
  • Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

About the Company

  • Thermo Fisher Scientific