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About the Role
The Key Account Executive (KAE) – Share of Wallet is responsible for driving organic growth within a defined portfolio of strategic accounts by increasing share of wallet, expanding solution adoption, and strengthening executive-level partnerships. This role focuses on deep account penetration, cross-portfolio selling, and long-term strategic account planning to maximize revenue, profitability, and customer retention. The KAE serves as a trusted advisor to customers, aligning business objectives with enterprise solutions and coordinating cross-functional resources to deliver measurable value.
Responsibilities
- Develop and execute comprehensive Strategic Account Plans focused on increasing share of wallet within assigned accounts.
- Identify whitespace opportunities across divisions, business units, and service lines.
- Build and maintain executive-level relationships, positioning the company as a strategic partner.
- Conduct high-impact business reviews that align customer goals with delivered outcomes and future opportunities.
- Drive cross-selling and upselling initiatives by leveraging internal subject matter experts and commercial partners.
- Analyze account spend, market trends, and competitive landscape to identify growth strategies.
- Lead opportunity pipeline management, forecasting, and revenue tracking within assigned portfolio.
- Collaborate with Account Managers, Business Development, Marketing, and Operations to ensure coordinated execution.
- Monitor contract performance and identify opportunities for renewals, extensions, and expansions.
- Successfully navigate and deliver results within a complex, matrixed organization, demonstrating strong capability in leading and influencing without direct authority.
- Maintain disciplined CRM documentation, including action plans and growth initiatives.
Requirements
- Bachelor’s degree required; advanced degree preferred.
- 5+ years of strategic sales or key account management experience; 2+ years of leadership experience preferred.
- Demonstrated success in growing share of wallet within complex, multi-site accounts.
- Strong financial and analytical acumen.
- Proven ability to build executive-level relationships and influence decision-makers.
- Excellent presentation, negotiation, and communication skills.
- Ability to manage multiple stakeholders and navigate matrixed organizations.
Skills
- Enterprise account penetration strategy expertise.
- Advanced negotiation and deal structuring capabilities.
- Strong financial acumen (ROI modeling, margin analysis, long-term contract economics).
- Ability to navigate complex IDN decision-making hierarchies.
- Executive presence and persuasive communication skills.
- High resilience, urgency, and competitive drive.
- Self-starter mentality with disciplined pipeline management.
- Proficient in Microsoft Office Suite (Excel, PowerPoint, Word), PBI and SFDC
Location
- Remote
Work Type
- Remote
- Standard (Mon-Fri)
Experience Level
- 5+ years of strategic sales or key account management experience
- 2+ years of leadership experience preferred
Education Level
- Bachelor’s degree
- Advanced degree preferred
Salary/Compensations
- $157,000.00–$196,300.00
- Variable annual bonus based on company, team, and/or individual performance results
Benefits
- A choice of national medical and dental plans, and a national vision plan, including health incentive programs
- Employee assistance and family support programs, including commuter benefits and tuition reimbursement
- At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy
- Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
- Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount
About the Company
- Thermo Fisher Scientific