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About the Role

The AIX team is central to Samsung Ads' AI transformation, aiming to deliver powerful and safe AI tools to all departments. This role involves partnering with a Product Owner and Principal Architect to drive a GenAI roadmap, with a focus on agentic AI. The team is small, senior, and high-trust, offering direct visibility with leadership, autonomy, and the opportunity to shape AI adoption.

Responsibilities

• Design, build, and deploy custom GenAI automation and productivity tools for business teams.
• Build and scale complex agentic workflows, implementing task decomposition, tool orchestration, decision-making loops, and human-in-the-loop checkpoints.
• Design and maintain multi-agent patterns for tasks like document analysis, research synthesis, data transformation, and cross-system process automation.
• Serve as the technical expert for AWS Bedrock, Claude, AnythingLLM, and the homegrown GenAI platform.
• Integrate agentic AI workflows with core business systems (CRM, HRIS, finance tools, collaboration platforms).
• Define safety guardrails, escalation paths, and human oversight mechanisms for autonomous workflows, ensuring compliance with Samsung's security, privacy, and data classification policies.
• Define and track business-focused KPIs, including workflows automated, hours saved, tool adoption rates, and user satisfaction.
• Evaluate emerging AI tools and vendors, conducting hands-on POCs to guide the technical roadmap.

Requirements

• 5+ Years of Strong Software/Systems Engineering experience.
• 2+ Years of Production GenAI deployment experience.
• Absolute proficiency in Python, RAG architectures, and Vector Databases.
• Deep understanding of MCP (Model Context Protocol / Master Control Prompts), including best practices and security guardrails.
• Clear communication skills to explain complex AI capabilities to non-technical stakeholders.
• Familiarity with AWS Bedrock.
• Hands-on experience with open-source AI tooling.
• Familiarity with agentic frameworks (LangGraph, CrewAI, Claude Agent SDK).
• Familiarity with enterprise data classification.

Skills

• GenAI
• Agentic AI
• Python
• RAG architectures
• Vector Databases
• AWS Bedrock
• Claude
• AnythingLLM
• CI/CD
• GitHub Actions
• LangGraph
• CrewAI
• Claude Agent SDK

Location

• Hybrid

Work Type

• Hybrid
• Full-time

Experience Level

• Senior
• 5+ Years Software/Systems Engineering
• 2+ Years Production GenAI

Benefits

• Hybrid working (3 days in office, 2 days remote)
• Bonus scheme
• Income protection
• Enhanced pension contribution
• Private medical insurance
• Three volunteering days per year
• Flexible benefit portal (£55 monthly contribution)
• 25 days holiday plus bank holidays
• Additional day off for birthday
• Discounts on Samsung products
• Discount shopping portal

About the Company

• Samsung Ads is transforming its company-wide AI capabilities.

Equal Opportunity

• Samsung is an equal-opportunity employer and values diversity.
• We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status.
• We provide reasonable accommodation for individuals with disabilities in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.