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About the Role

Direct and supervise Cage personnel, oversee cashiers, tills, poker and table fills, and transfers. Ensure compliance with all applicable laws, regulations, and company policies. Assist with daily administration, operations, and department development.

Responsibilities

• Safeguards assets.
• Manages, directs and supervises all cage operations.
• Ensures the integrity and accuracy of all Cage transactions.
• Assists in counting money, transfers, fills and reconciling gaming revenue.
• Prepares various reports regarding Casino Marker transactions and forwards information.
• Maintains knowledge of laws, rules and regulations of the Gaming Commission, and company policies.
• Ensures compliance with Company policies and Gaming Regulations.
• Manages team members of the Cage department.
• Maintains all records, reports and paperwork in the Cage Department.
• Implements gaming controls, company regulations and internal controls.
• Conducts research to resolve Cage disputes/discrepancies.
• Attends departmental meetings to facilitate information flow.
• Held accountable for the accuracy and thoroughness of departmental records and reports.
• Ensures effective recruitment, hiring, training, recognition, coaching and counseling.
• Maintains the highest level of confidentiality.
• Reviews departmental reports for accuracy and makes revisions.
• Maintains control and inventory of all currency, coins, checks, forms and documents.
• Develops departmental budget.
• Manages all assets and records located in the cage area.
• Oversees control and flow of information relevant to cage management.
• Complies with all AML regulations and internal control requirements.
• Facilitates and ensures performance reviews are completed annually.
• Maintains STRICT confidentiality of internal activities.
• Performs other tasks as assigned.
• Demonstrates consistent regard and dedication to guests, vendors, colleagues and the Company.
• Demonstrates a working knowledge of our marketplace.
• Actively and collaboratively assists in building best practices for the Company’s success.
• Demonstrates an understanding of the impact of actions and decisions on the Company.
• Demonstrates the initiative to present new ideas and perspectives.
• Exhibits respectful consideration of viewpoints, situations and others.
• Puts the guest at the forefront of every decision.

Requirements

• Must be at least 18 years old.
• Must have the ability to obtain the appropriate license.
• Prior casino experience required.
• Ability to supervise, motivate and build a team.
• Ability to operate all gaming equipment within the cage operations.
• Ability to use computer equipment.
• Must be able to perform opening, dropping, filling, closing and maintenance of all equipment utilized within the department.
• Ability to count large quantities of cash and prepare proper documentation.

Skills

• Excel
• Word
• Casino Systems
• Mathematical calculations
• Reading
• Analyzing
• Interpreting documents
• Responding to inquiries
• Writing detailed instructions and correspondence
• Presenting information
• Decision-making
• Problem-solving

Location

• New York

Work Type

• Full-time
• Various shifts

Experience Level

• Minimum of five (5) years of experience in a gaming industry.
• Five (5) years of experience in accounting/money management and/or guest service-related field.
• Minimum of five (5) years in a supervisor/manager role in a high volume, complex resort casino environment.
• Progressive experience working in a Cage operation for a casino.

Education Level

• BA/BS in related field or equivalent in work experience.

Salary/Compensations

• $115,000 - $125,000

About the Company

• Resorts World New York City strives to provide our guests with world-class gaming, exquisite dining, and unique entertainment experiences.
• We are looking to hire an enthusiastic and dedicated team of professionals.

Equal Opportunity

• The Company is committed to achieving full equal opportunity without discrimination based on race, religion, color, sex, national origin, politics, marital status, physical disability, age or sexual orientation or any other status protected by law.
• We welcome the strength of diversity in our workforce.