Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

Tailor your resume to this Digital Platform Analyst role.

Rezi rewrites your resume against Air Canada's job description. Free.

Resume score gauge reading 58 out of 100

Don't guess if your resume is good enough.

See how it scores against the Digital Platform Analyst posting at Air Canada — free, in seconds.

About the Role

Air Canada Digital Platform team is seeking a motivated, detail-oriented analyst to bridge business and technical aspects of solutions. The role requires a customer journey-centric approach, a passion for the travel industry and digital experiences, and comfort in a fast-paced, collaborative, continuous product delivery environment.

Responsibilities

Elicit, analyze, specify, and validate business needs of stakeholders.
Collaborate with project sponsors or product managers to define product scope and vision.
Conduct interviews and use various methods to gather product requirements.
Identify and establish scope and parameters for requirements analysis.
Research and analyze existing requirements-gathering processes for effectiveness and efficiency.
Assist in researching products to meet agreed-upon requirements.
Participate in QA of solutions to ensure features and functions are enabled and optimized.
Develop and utilize standard templates for user requirements and user stories.
Translate conceptual user/product requirements into functional requirements for developers.
Create process models, specifications, diagrams, and charts for developers.
Communicate changes, enhancements, and modifications of business requirements to stakeholders.
Coordinate with solution architects and developers to validate solutions against user requirements.
Create API specs and Data Models to meet business requirements.
Work with internal development and technology teams to design effective programming and software changes.

Requirements

Bachelor’s degree with 3+ years of analyst or product management experience focused on IT Systems.
Proven experience with business and technical requirements analysis, elicitation, modeling, verification, and methodology development.
Demonstrated project management skills and software skills, including planning, organizing, and managing resources.
Experience or familiarity with working in an Agile methodology.
Excellent analytical, mathematical, and creative problem-solving skills.
Proven self-starter with the ability to manage under minimum supervision.
Excellent interpersonal and communication skills with a strong customer focus.
Ability to work in a collaborative environment.
Demonstrate punctuality and dependability.
Candidates must be eligible to work in the country of interest and responsible for obtaining necessary work authorizations.
Prior experience with quality assurance is a plus but not required.
Airline or travel industry experience is a plus but not required.
Coding or design experience is a plus but not required.
API spec development and solution design understanding.
AWS solution understanding is a plus but not required.
Domain experience is a plus point.

Skills

Business analysis
Technical analysis
Requirements elicitation
Requirements modeling
Requirements verification
Methodology development
Project management
Agile methodology
Problem-solving
Communication
Customer focus
API spec development
Solution design

Location

Canada

Work Type

Full-time

Experience Level

3+ years

Education Level

Bachelor’s degree

About the Company

Air Canada is an iconic Canadian symbol, recently ranked the best Airline in North America.
We are at the leading edge of passenger aviation.
Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment.

Equal Opportunity

As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.