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About the Role

We are seeking a Director of Product Design to lead design for Payments, a critical and rapidly evolving business area. You will collaborate with senior leaders in Product and Engineering to define strategy, set direction, and ensure high-quality execution. This role involves leading and developing a team of Product Designers, enhancing design thinking, collaboration, and craft across the organization, and elevating the quality and impact of design.

Responsibilities

Set strategic direction and design vision for the Payments area, aligning with Monzo's goals.
Partner with leadership to define priorities, shape roadmaps, and drive execution.
Build and nurture a high-performing design team, focusing on growth and wellbeing.
Maintain exceptional quality in design work through feedback and coaching.
Foster an environment of open feedback, celebrated craft, and evolving design quality.
Champion design within Monzo, influencing product and culture through design thinking.

Requirements

Experience leading design strategy and vision for complex product areas.
Ability to operate at both strategic and execution levels.
Proven success in building strong partnerships across Product, Engineering, Research, and Commercial teams.
Skill in influencing senior stakeholders with clarity, insight, and craft.
Strong point of view on product design, with a focus on quality, systems thinking, and customer experience.
Experience building and leading high-performing design teams.
Ability to scale design influence across an organization.
Enthusiasm for Monzo's mission and shaping future payments experiences.

Skills

Design Strategy
Design Vision
Product Development
Team Leadership
Mentoring
Feedback and Coaching
Design Thinking
Collaboration
Stakeholder Management
Systems Thinking
Customer Experience

Location

London
UK Remote

Work Type

Remote
Hybrid

Experience Level

Director
Senior Leadership

Salary/Compensations

£140,000 - £165,000

Benefits

Equity
Relocation assistance to the UK
Visa sponsorship
Flexible working hours
Trust-based work culture
£1,000 annual learning budget
Full remote setup support (equipment and workspace essentials)

About the Company

We are a company with a mission to make money work for everyone.
Our Product Design team consists of over 115 Product Designers, User Researchers, and Brand Designers.
We design for 'magic moments', creating a bank that is deeply human and shapes how millions of people experience money daily.
Our product reflects our personality, combining research, empathy, and craft to turn everyday interactions into memorable experiences.
We are entering a new phase of growth and seeking leaders to shape the future of Monzo and banking.