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About the Role
The Store Associate role at OSJL plays a vital part in our customer experience. This role operates a cash register, assists customer needs, and keeps shelves stocked and visually appealing. The role also contributes to efficient operations by unloading and processing deliveries according to Company policies.
Responsibilities
- Build friendly rapport and provide exceptional service through exemplifying the T.R.E.A.T. model and fostering a welcoming environment.
- Operate a cash register efficiently, handle transactions accurately, and assist customers with product inquiries, item location, and purchases.
- Promote Company-wide customer initiatives like donations, loyalty programs, and special offers.
- Maintain accurate displays, restock assigned areas, and ensure OSJL merchandising standards are met.
- Unload deliveries according to Company processes, organize merchandise, and prepare it for the sales floor.
- Collaborate effectively and independently to achieve goals, proactively communicating opportunities for improvement to store leadership.
- Understand, support, and implement safety protocols throughout the store.
- Maintain a neat, organized, and safe environment for customers and associates through regular cleaning and janitorial tasks.
Requirements
- Basic math and reading skills are required.
- Legible handwriting as well as good verbal and written communication skills are required.
- Should be able to lift 35 lbs on a regular basis.
Skills
- Customer service
- Cash register operation
- Merchandising
- Inventory management
- Communication
Location
- Northeast
Work Type
- Full-time
Experience Level
- Entry Level
Salary/Compensations
- $17.00 - $17.75 per hour
Benefits
- 30% Associate Discount
- Wellbeing Time & Care.com Access
- Generous Paid Time Off (Sick Time Pay, Vacation, and Holiday Pay)
- Comprehensive Health & Wellness (Dental, Vision, Life Insurance, Critical Illness, and Accident coverage)
- Flexible Spending Account (FSA)
- Accolade Care
- Referral Bonus
- Profit Sharing Bonus
- 401K
- OSJL Vacations & Various Discounts at Partner Companies
About the Company
- Ocean State Job Lot (“OSJL” and “Company”) is a leading $850+ million general merchandise retailer operating over 150 stores in the Northeast and a $75+ million shopping center business with OSJL as the anchor tenant in over 50% of its centers.
- At OSJL, we are committed to providing exceptional value to our customers while championing positive change in our communities and inspiring a more responsible model for retail.