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About the Role

Respond to and attend to guest repair requests, communicating with guests to resolve maintenance issues with minimal supervision. Perform preventive maintenance on tools and equipment, including cleaning and lubrication. Identify, locate, and operate all shut-off valves for equipment and buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Communicate daily activities and issues to other shifts. Display proficiency in at least one maintenance category, above-average skills in two others, and basic skills in the remaining categories, including air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and general building management. Demonstrate solid knowledge and skill in the safe use of hand and power tools. Perform basic repairs on PVC copper pipe, troubleshoot and repair all types of equipment, plumbing, and electrical systems. Program TVs, perform general housekeeping and engineering duties, assist with surface preparation and painting, drywall and wood trim repair, light bulb and A/C filter replacement, and cleanup. Utilize the Lockout/Tagout system before performing maintenance. Demonstrate working knowledge of engineering computer programs for preventative maintenance, energy management, and other systems. Perform mid-level troubleshooting of hotel Mechanical, Electrical, and Plumbing (MEP) systems. Train and mentor other engineers and perform Engineer on Duty responsibilities, including readings and rounds.

Responsibilities

• Respond and attend to guest repair requests.
• Communicate with guests/customers to resolve maintenance issues with little to no supervision.
• Perform preventive maintenance on tools and equipment, including cleaning and lubrication.
• Visually inspect tools, equipment, or machines.
• Carry equipment (e.g., tools, radio).
• Identify, locate, and operate all shut-off valves for equipment and shut-offs for buildings.
• Maintain maintenance inventory and requisition parts and supplies as needed.
• Assure each day’s activities and problems that occur are communicated to the other shifts using approved communication programs and standards.
• Display proficiency in any one of the following categories, above average skills in two more of the following categories and basic skills in the remaining categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building management.
• Display solid knowledge and skill in the safe use of hand and power tools and other materials required to perform repair and maintenance tasks.
• Display basic ability to repair or replace PVC copper pipe (including soldering).
• Troubleshoot and perform basic repair on all types of equipment (e.g., pump and motor replacement), plumbing (e.g., plunge toilets and unclog drains), electrical equipment including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items.
• Program TV's and perform general housekeeping and engineering-related duties.
• Assist with surface preparation and painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area.
• Use the Lockout/Tagout system before performing any maintenance work.
• Display working knowledge of all engineering computer programs related to preventative maintenance, energy management, and other systems, including devices that interact with such programs.
• Perform mid-level troubleshooting of hotel Mechanical, Electrical, and Plumbing (MEP) systems.
• Display the ability to train and mentor other engineers (e.g., Engineer I).
• Display ability to perform Engineer on Duty responsibilities, including readings and rounds.
• Follow all company and safety and security policies and procedures.
• Report any maintenance problems, safety hazards, accidents, or injuries.
• Complete safety training and certifications.
• Properly store flammable materials.
• Ensure uniform and personal appearances are clean and professional.
• Maintain confidentiality of proprietary information.
• Protect company assets.
• Welcome and acknowledge all guests according to company standards.
• Anticipate and address guests’ service needs.
• Assist individuals with disabilities.
• Thank guests with genuine appreciation.
• Adhere to quality expectations and standards.
• Develop and maintain positive working relationships with others.
• Support team to reach common goals.
• Listen and respond appropriately to the concerns of other employees.
• Speak with others using clear and professional language.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance.
• Move up and down stairs, service ramps, and/or ladders.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Enter and locate work-related information using computers.
• Perform other reasonable job duties as requested.

Requirements

• High school diploma or G.E.D. equivalent and vocational or technical background.
• Experience in general maintenance, exterior and interior surface preparation, and painting.
• At least 2 years of hotel engineering/maintenance experience.
• No supervisory experience.
• Valid Driver’s License
• Universal Chlorofluorocarbon (CFC) Certification
• Must meet applicable state and federal certification and/or licensing requirements.

Skills

• Air conditioning and refrigeration
• Electrical
• Mechanical
• Plumbing
• Pneumatic/electronic systems and controls
• Carpentry and finish skills
• Kitchen equipment
• Vehicles
• Energy conservation
• General building management
• Safe use of hand and power tools
• Repair or replace PVC copper pipe (including soldering)
• Troubleshoot and repair all types of equipment
• Troubleshoot and repair plumbing
• Troubleshoot and repair electrical equipment
• Program TVs
• General housekeeping
• Engineering-related duties
• Surface preparation
• Painting
• Drywall repair
• Wood trim repair
• Light bulb replacement
• A/C filter replacement
• Cleanup
• Lockout/Tagout system
• Preventative maintenance computer programs
• Energy management computer programs
• Troubleshooting hotel Mechanical, Electrical, and Plumbing (MEP) systems
• Training and mentoring other engineers
• Engineer on Duty responsibilities
• Safety and security policies and procedures
• Computer use

Work Type

• Full-time

Experience Level

• 2+ years of hotel engineering/maintenance experience

Education Level

• High school diploma or G.E.D. equivalent
• Vocational or technical background

About the Company

• SpringHill Suites by Marriott offer guests an upscale yet relaxed atmosphere.
• Every room is a spacious suite, providing families more room to relax and business travelers the ability to separate work from sleep.
• With complimentary breakfast, pools in most locations, and wine and beer in the market, SpringHill Suites attracts leisure and business travelers alike.
• In joining SpringHill Suites, you join a portfolio of brands with Marriott International.
• Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Equal Opportunity

• At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity.
• We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.
• Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.
• We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.