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About the Role

Uphold our values of People, Passion, and Excellence through outstanding meal service to our residents and guests. Provide excellent service to residents, guests, and coworkers in a courteous and friendly manner while following company procedures.

Responsibilities

• Greets residents and visitors at the table before taking orders or serving.
• Politely and efficiently take meal orders and deliver them to the kitchen using POS Tablets or paper tickets.
• Serves beverages, cereals, soups, salads, meals, and desserts.
• Responds to additional patron requirements by inquiring of needs and observing the dining process.
• Reports issues to management immediately if not resolved.
• Delivers meal trays to resident apartments as necessary.
• Busses and cleans dining room tables and chairs.
• Vacuums dining room after meals.
• Sets tables for the next meal.
• Completes side duties, such as adding sugar and creamer packets, and cleaning the beverage center.
• Performs other duties as assigned by Assistant Manager or Dining Room Coordinator.
• Perform all work assigned for the agreed-upon salary, accepting no additional payment or non-perishable gifts from residents, vendors, Community management, or others.
• Meet the assigned work requirements of the job; regular attendance is required.
• Serve as a role model for all employees by displaying a responsible, cooperative, and positive attitude.
• Represent the Community in a professional, courteous, and friendly manner.
• Adhere to dress/appearance code; changes in attire may be dictated by special occasion or weather conditions.
• Adhere to company policies, procedures, and standards.
• Promote resident advocacy and demonstrate excellent customer service at all times.
• Attend education and training classes as necessary to fulfill state regulations applicable to the position.
• Maintain personnel, resident, and business proprietary and/or confidential matters/material in strict confidence with management of the company.

Requirements

• Maintains food handlers permit as necessary to fulfill state regulations.
• Have a general knowledge of sanitation and safe food handling practices.
• Ability to patiently present meal alternatives to residents and guests.
• Must meet state age-related requirements or other state related requirements (as applicable for position).
• Demonstrated ability to communicate effectively and positively in English, both verbally and in writing, with residents and staff.
• Ability to work in a team setting and be a positive team player.
• Maintain a positive, respectful, and professional approach with coworkers and residents.
• Ability to keep all business and operations information confidential.
• Possess excellent customer service and organizational skills.
• Ability to work with little supervision and maintain a high level of performance.
• Ability to work under time constraints and meet department deadlines while following all policies, procedures, and standards.
• Satisfactorily pass company’s and state regulated criminal record clearance, health screening and TB clearance (if applicable).

Skills

• Customer service
• Organizational skills
• Communication skills
• Teamwork

Work Type

• Hourly

About the Company

• Sunshine Retirement Living (The Company) proudly provides equal employment opportunities to all employees and applicants.
• We celebrate diversity and are committed to creating an inclusive environment where residents, employees, and families feel respected and valued, regardless of race, color, religion, sex, national origin, age, disability, or any other protected status.
• Sunshine Retirement Living (The Company) is committed to fair and equitable pay practices.
• We do not request or consider an applicant’s past or current salary when making compensation decisions, in compliance with applicable salary history and pay equity laws.

Equal Opportunity

• Sunshine Retirement Living (The Company) proudly provides equal employment opportunities to all employees and applicants.
• We celebrate diversity and are committed to creating an inclusive environment where residents, employees, and families feel respected and valued, regardless of race, color, religion, sex, national origin, age, disability, or any other protected status.