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About the Role

Our Guest Experience Experts build memorable and unique experiences for guests, going beyond smooth check-in and check-out. They provide a wide range of services, handle operational needs, address guest requests, and share local insights, making every transaction part of the overall experience.

Responsibilities

• Take initiative to deliver a wide range of services that guide guests through their entire stay.
• Process operational needs.
• Address guest requests.
• Complete reports.
• Share the highlights of the local area.
• Create a safe work place.
• Follow company policies and procedures.
• Maintain confidentiality.
• Protect company assets.
• Uphold quality standards.
• Ensure uniform, personal appearance, and communications are professional.
• Stand, sit, or walk for an extended time.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.

Requirements

• High school diploma or G.E.D. equivalent.
• No related work experience.
• No supervisory experience.
• No certifications.

Work Type

• Full-time

Experience Level

• Entry Level

Education Level

• High School Diploma

About the Company

• W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Equal Opportunity

• At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.