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About the Role

The Valet Attendant is responsible for providing safe, efficient, and courteous valet parking service for hotel guests. This role parks and retrieves guest vehicles promptly using safe driving practices, supports traffic flow at the hotel entrance, and assists with guest service needs to help ensure a positive arrival and departure experience.

Responsibilities

• Park and retrieve guest vehicles in a safe, timely, and professional manner.
• Issue claim checks and maintain accurate key/vehicle control using required logs, tickets, and systems.
• Handle vehicles carefully and follow established safety procedures and hotel policies.
• Assist with traffic flow at the hotel entrance to maintain safety and efficiency.
• Perform light cleaning duties during each shift to maintain the cleanliness and appearance of communal hotel areas and other designated spaces, including dusting, vacuuming, and window washing.
• Promptly answer valet phones using positive, clear communication to coordinate guest requests.
• Open vehicle doors and assist guests with loading and unloading luggage.
• Assist guests courteously with basic inquiries and directions.
• Report maintenance deficiencies, safety hazards, accidents, or injuries.
• Assist other hotel departments as needed.
• Participate in departmental meetings and training sessions.
• Actively participate in and contribute to initiatives when requested or required.
• Perform other duties as assigned.

Requirements

• Must have a valid driver’s license.
• High school diploma or equivalent required.
• Valid driver’s license with a clean driving record required.
• Applicants must be legally authorized to work in the United States at the time of hire.

Skills

• Strong customer service and interpersonal skills with a hospitality-focused mindset.
• Ability to safely operate a wide variety of vehicles, including luxury and oversized vehicles.
• Knowledge of traffic control, parking procedures, and vehicle safety practices.
• Strong communication skills, both verbal and written.
• Ability to handle guest concerns calmly and professionally.
• Basic math skills and ability to follow cash handling procedures if applicable.
• Ability to work flexible schedules, including evenings, weekends, and holidays.
• Familiarity with local area routes and points of interest preferred.
• Experience driving automatic and manual transmission vehicles preferred.
• Prior valet parking, transportation, or related guest service experience preferred.

Location

• Hotel entrance/porte-cochère
• Parking garage
• Surface lot
• Indoor lobby-adjacent areas

Work Type

• Full-time
• Morning shift (7AM - 3PM)
• Afternoon shift (3PM - 11PM)
• Weekend availability
• Holiday availability

Experience Level

• Prior valet parking, transportation, or related guest service experience preferred.
• Experience driving automatic and manual transmission vehicles preferred.

Education Level

• High school diploma or equivalent required.

About the Company

• Uniland Hospitality is an equal opportunity employer and does not discriminate on the basis of any legally protected status or characteristic.
• Protected veterans and individuals with disabilities are encouraged to apply.

Equal Opportunity

• Uniland Hospitality is an equal opportunity employer and does not discriminate on the basis of any legally protected status or characteristic.
• Protected veterans and individuals with disabilities are encouraged to apply.