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About the Role
As a Pre-Sales Manager / Inside Sales (Inbound), you will be the first point of contact for homeowners who have already expressed interest in our services. Your primary responsibility is to build trust, understand their needs, and lay the groundwork for a successful consultation, ensuring the sales team focuses on qualified opportunities.
Responsibilities
- Analyze incoming inbound inquiries from homeowners and prioritize leads using data and AI tools.
- Conduct initial phone calls with homeowners to qualify inbound leads and identify high-value sales opportunities.
- Structure and hand over qualified appointments and sales opportunities to the sales team, documenting all relevant information in Pipedrive.
- Manage performance using key metrics such as reachability, qualification rate, and show rate, and derive improvements.
- Provide feedback on lead quality to marketing to enhance the sales funnel.
- Contribute ideas for optimizing qualification, scripts, and processes, including the use of AI.
Requirements
- Previous experience in phone sales, lead qualification, inside sales, as a Sales Development Representative (SDR), Lead Qualification Specialist, or similar role is advantageous, ideally in a B2C environment.
- Enjoy making phone calls: You can win people over in the first few seconds, ask the right questions, and remain composed even with high lead volume and many calls per day.
- Work in a structured and self-reliant manner, even in dynamic situations.
- Motivated by numbers: You enjoy working with KPIs and want to continuously improve your performance.
- Tech-savvy: Ideally, you have experience with CRM systems (e.g., Pipedrive) and modern AI tools like ChatGPT or Claude.
- Very good German language skills in speaking and writing (minimum C1 level) as our customers are German-speaking homeowners.
- Career changers with strong communication skills and drive are explicitly welcome.
Skills
- Lead Qualification
- Inside Sales
- Sales Development
- CRM Systems
- Pipedrive
- AI Tools
- ChatGPT
- Claude
- KPI Management
- Communication Skills
Location
- Berlin-Kreuzberg
- Hybrid
Work Type
- Full-time
- Permanent
Experience Level
- Entry-level
- Experienced
Salary/Compensations
- Strong base salary + uncapped commission (paid monthly)
Benefits
- Attractive compensation model: Strong base salary plus uncapped commission with monthly payout.
- 100% Inbound leads: No cold calling, no dialers.
- Security + Startup Dynamics: Permanent employment contract in a newly funded company.
- Clear Development Perspective: This role serves as a stepping stone to Full-Cycle Sales.
- Steep Learning Curve: Structured onboarding, regular coaching, and an experienced sales team.
- Real Climate Impact: Every qualified lead contributes to insulating a house and reducing CO₂.
- Hybrid work in Berlin-Kreuzberg: Modern office, close team collaboration, and home office flexibility.
- Development & Culture: Training budget, team events, and discounted fitness offers.
About the Company
- VARM is one of Europe's fastest-growing Climate-Tech startups based in Berlin, specializing in making building insulation simple, fast, and scalable.
- Our mission is to insulate 1 million homes in 10 years.
- We have a proven track record with thousands of insulated homes, a Net Promoter Score (NPS) of 95, and 4.9 stars on Google.
- In June, we closed our Series A funding round of €17.5 million, which will fuel our growth, particularly in the sales team.
- Buildings are Europe's largest energy consumers, accounting for 40% of energy use and 36% of CO₂ emissions.
- We believe in making buildings more energy-efficient by rethinking insulation, helping customers save up to 50% on heating costs and CO₂ emissions.
- Our goal is to become the market leader in Europe for thermal insulation.
Equal Opportunity
- We value diversity and welcome applications from people with the most diverse backgrounds.