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About the Role
We are seeking a talented and motivated Accounts Receivable & Credit Control Lead to join our team. In this role, you will take ownership of our customer billing, payments, collections, and cash management across a high-volume, lower-value customer environment — ensuring efficient, accurate, and scalable processes across the full order-to-cash cycle.
Responsibilities
- Lead budgeting, forecasting, and long-range planning across assigned business areas, improving forecasting accuracy through strong business understanding and regular stakeholder engagement.
- Develop robust financial models to support strategic decisions, investment cases, pricing, resource planning, and growth initiatives.
- Analyze financial performance — identifying trends, risks, opportunities, and key business drivers — and deliver clear, insightful reporting on revenue, costs, margins, profitability, cash flow, and KPIs.
- Prepare executive-level presentations and commentary explaining performance against budget, forecast, and prior periods, and support scenario modelling and sensitivity analysis.
- Act as a trusted finance partner to business leaders, providing commercial advice, financial challenge, and actionable recommendations for non-finance stakeholders.
- Build strong relationships across departments to understand strategy and performance drivers, supporting business owners in managing budgets, controlling costs, and achieving financial targets.
- Partner with teams on new initiatives, ensuring financial implications and return on investment are understood, and challenge assumptions to influence data-driven decisions.
- Develop and monitor KPIs and dashboards to improve business visibility, identifying opportunities for revenue growth, margin improvement, and operational efficiency.
- Support investment decisions through business cases and post-investment reviews, and provide insight into customer, product, channel, or regional profitability where relevant.
- Work closely with Accounting teams to ensure accurate reporting, support month-end through variance analysis and business commentary, and maintain high standards of data integrity and financial discipline.
Requirements
- Strong experience within Accounts Receivable, Credit Control, Billing Operations, or Order-to-Cash roles, ideally managing a high-volume customer or transaction environment.
- Proven ability to improve collections processes and reduce overdue debt.
- Experience managing multiple payment methods including Stripe, GoCardless, direct debits, and bank payments, with a strong understanding of payment reconciliation, cash allocation, and AR controls.
- Track record of implementing process improvements and driving operational change.
- Strong analytical skills with the ability to interpret data, identify trends, and turn insight into action.
- Confident using finance systems, reporting tools, and Excel.
- Excellent communicator and stakeholder manager, able to build relationships, influence across teams, and challenge constructively to drive accountability.
- Highly organised, proactive problem solver with a continuous improvement mindset and strong attention to detail.
- Comfortable working independently in a fast-paced, scaling environment, taking ownership of processes from start to finish.
- Desirable: experience within SaaS, subscription, or recurring-revenue businesses, and exposure to finance transformation or billing automation projects.
Skills
- Accounts Receivable
- Credit Control
- Billing Operations
- Order-to-Cash
- Stripe
- GoCardless
- Direct Debits
- Bank Payments
- Payment Reconciliation
- Cash Allocation
- AR Controls
- Process Improvement
- Financial Analysis
- Data Interpretation
- Finance Systems
- Reporting Tools
- Excel
- Communication
- Stakeholder Management
- Problem Solving
- Attention to Detail
- SaaS
- Subscription Businesses
- Recurring-Revenue Businesses
- Finance Transformation
- Billing Automation
Benefits
- Steep and continuous learning curve
- Autonomous environment
- Transparency and honesty
- A+ Global Team
- Regular Team Socials
- Employee Recognition Programs
About the Company
- inforcer is one of the fastest growing technology organisations in the world and a leading provider of cutting-edge cybersecurity and AI solutions to support to the SMB market.
- We provide MSPs (Managed Service Providers) with the fundamental technology they need to manage and secure Microsoft 365 at scale and deliver AI services.
- Our mission is to be inforced in every MSP!
Equal Opportunity
- inforcer is an equal opportunity employer.
- We celebrate diversity and are committed to creating an inclusive environment for all employees.