School Lettings Assistant/Customer Service Assistant at School Space | England, GBR | Rezi

School Lettings Assistant/Customer Service Assistant at School Space

School Lettings Assistant/Customer Service Assistant

School Space · England, GBR

2 days ago

School Lettings Assistant/Customer Service Assistant

School Space · England, GBR

2 days ago
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About the Role

As a Community Connector, you will serve as a key holder for local schools, managing facility access during evening and weekend bookings. You will act as the primary point of contact for community groups, ensuring excellent service while maintaining the school environment to support community engagement and school development.

Responsibilities

  • Open and close assigned school facilities during evenings and weekends
  • Remain onsite throughout the duration of customer bookings
  • Provide exceptional customer service to facility users
  • Communicate operational updates and feedback to the operations team
  • Perform necessary facility checks and light cleaning or tidying after bookings
  • Set up and clear away equipment such as tables, chairs, and exam desks

Requirements

  • Experience in a customer service environment
  • Ability to work weekends most weeks
  • Availability for shifts between 4:30pm and 10:30pm Monday to Friday
  • Availability for shifts between 7:45am and 10:30pm on Saturdays or Sundays
  • Commitment to a social or community cause
  • Must pass a clear enhanced DBS check

Skills

  • Exceptional customer service
  • Strong organizational skills
  • Effective communication
  • Ability to work independently or as part of a team
  • Reliability and punctuality

Location

  • Our Lady's Catholic High School, 6-16 Amhurst Park, London, N16 5AF

Work Type

  • Part-time
  • Permanent

Salary/Compensations

  • £12.75 per hour

Benefits

  • Pension scheme
  • Annual leave entitlement
  • Shift flexibility through team swaps
  • Contribution to community and school development
  • Access to professional development and internal career progression opportunities

About the Company

  • School Space partners with schools to rent out facilities to the community during evenings and weekends.
  • The organization aims to create thriving schools at the center of thriving communities.
  • Core values include Transparency, Positivity, Initiative, Community, Passion, Learning, and Ownership.

Equal Opportunity

  • We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.