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About the Role

As a Beauty Advisor, you will be at the heart of the SEPHORA customer experience, bringing your passion for beauty to customers by offering personalized advice, exceptional service, and a warm, welcoming environment. You will play a key role in delivering the world-class experience SEPHORA is known for, whether helping customers discover new products or supporting daily store operations. This role is ideal for individuals who thrive in a fast-paced retail environment, love connecting with people, enjoy staying ahead of beauty trends, and want to contribute to a values-driven and inclusive environment.

Responsibilities

Educate customers on application techniques, routines, and product benefits to build confidence and enhance their experience.
Stay up to date with beauty trends, new launches, and Sephora’s full product assortment, including exclusive brands.
Provide expert, accurate product guidance rooted in strong technical knowledge across makeup, skincare, and fragrance.
Drive sales by proactively connecting with customers, upselling, and promoting Sephora services and the loyalty program.
Process transactions accurately and maintain a tidy, well-organized cash area.
Receive, check, and organize deliveries, supporting stock counts and maintaining accurate inventory.
Replenish stock promptly, ensuring product displays are visually appealing and removing expired or damaged items.
Support visual merchandising updates and promotional displays that inspire customers.
Collaborate with fellow Beauty Advisors, sharing best practices and participating in team training and meetings.
Assist with new store opening activities such as unboxing, organizing, and preparing stock (where applicable).

Requirements

Experience in retail, customer service, or store operations (cash & stock).
Strong passion for makeup, skincare, and fragrance - product knowledge and application technique experience would be highly beneficial.
Warm interpersonal skills and the ability to build meaningful client connections.
Excellent organizational skills and high attention to detail.
Ability to lift/carry boxes, stand for extended periods, and perform physical tasks.
A proven track record of delivering exceptional service and personalized recommendations.
A target-driven mindset with a desire to exceed expectations.
Ability to multitask, prioritize, and thrive in a dynamic, fast-paced environment.
Flexibility to work evenings, weekends, and holidays as required.

Skills

Makeup application techniques
Skincare routines
Fragrance knowledge
Customer service
Sales
Visual merchandising
Inventory management
Cash handling
Team collaboration

Location

Work Type

Full-time
Retail

Experience Level

Entry-level
Experienced

Salary/Compensations

Competitive pay that grows with you - including annual salary reviews based on your performance and our company results.
Performance-based commission tied to collective store success.

Benefits

SEPHORA University - receive industry-leading product, customer care and development training.
Allowances tailored to your role and location - including shoes, lunch and more.
Competitive pay that grows with you.
Performance-based commission tied to collective store success.
A generous employee discount across the world’s best beauty brands.
A paid day off on your birthday.
Access to a perks and wellbeing platform offering discounts, wellness support, and more.
Generous holiday allowance, plus the option to buy extra days.

About the Company

At SEPHORA UK, beauty is who we are, embodying the freedom to express yourself, the thrill of discovery, and the power of belonging to a community that celebrates every identity.
From our beginnings in France in 1969 to becoming part of the LVMH family, we’ve always pushed boundaries through creativity, innovation, and inclusivity.
Today, with nearly 500 iconic brands and our own SEPHORA Collection, we’re redefining the future of prestige beauty as we continue our bold expansion across the UK.
If you’re ready to bring passion, energy, and a love for immersive retail experiences to one of the world’s most dynamic beauty markets, this is your moment to shape what comes next.

Equal Opportunity

SEPHORA is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices.
We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.