Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

The role is to join the team delivering the Global accelerated settlement program, managing complex deliverables across many markets to prepare BofA to operate successfully in the shortened processing window. These key regulatory mandates are driving broad change across a large part of the GMT system landscape and support significant changes in the Operations Operating Model.

Responsibilities

• Planning, coordinating, and delivery of defined deliverables for a larger program(s) requiring engagement from teams across multiple organizations.
• Communicating target outcomes, coordinating delivery, managing risks, ensuring compliance to standards, and providing visibility into program health.
• Ensuring execution and delivery meets client expectations in terms of target outcomes, timeline, and cost.
• Managing program financials and assisting with resource planning.
• Facilitating sync points between business and technology leaders across multiple organizations, as well as Risk and Compliance partners.
• Establishing target outcomes in partnership with stakeholders and leaders.
• Building relationships with business and technology leaders across multiple organizations, as well as Compliance and Risk.
• Coordinating and facilitating program routines (e.g., kick-off, status reviews, stakeholder meetings, change controls, tollgates).
• Planning and coordinating delivery and dependencies across multiple organizations.
• Promoting and facilitating communication and collaboration across organizations to achieve target outcomes and timeline.
• Facilitating dependency management, risk management, and impediment removal.
• Providing status updates to stakeholders and leadership pertaining to target outcomes, delivery, risks/issues, and schedule.
• Ensuring execution is aligned with target outcomes by working with the sponsor/stakeholders.
• Ensuring delivered work complies with Enterprise Change Management standards.
• Tracking success metrics and reviewing performance with stakeholders and leadership.
• Providing input to define/improve the Change Management process for the Portfolio.

Requirements

• Proven experience leading complex delivery/programmes across multiple organisations/workstreams with interdependent milestones and outcomes.
• Demonstrated ability to define measurable target outcomes with sponsors/stakeholders and maintain delivery alignment to those outcomes throughout execution.
• Strong senior stakeholder management capability—able to establish trusted relationships with business and technology leaders across functions, including Risk/Compliance partners.
• Deep practical experience running programme governance routines (kick-offs, status reviews, stakeholder forums, change controls, tollgates) and keeping them effective and decision-oriented.
• Proven competence in end-to-end integrated planning: scope, milestones, critical path, cross-team dependencies, and delivery sequencing across multiple organisations.
• Strong track record of dependency management, impediment removal, and RAIDs (risks/assumptions/issues/dependencies) governance, including timely escalation and remediation.
• Excellent communication and facilitation skills—able to drive cross-organisation collaboration, align competing priorities, and maintain momentum against timelines.
• Significant experience producing clear, concise executive reporting on delivery progress, schedule, risks/issues, decisions required, and outcome tracking.
• Working knowledge of Enterprise Change Management expectations, including ensuring delivery adheres to enterprise policy/standards, governance, and escalation routes.
• Demonstrated ability to define, track, and review success metrics/KPIs with stakeholders, using insight to drive corrective action where needed.
• Strong financial stewardship experience (budget management, forecasting, variance control) plus practical resource planning across delivery phases.
• Capability to continuously improve delivery by contributing to process definition/optimisation (templates, routines, controls, portfolio ways of working).

Skills

• Experience delivering change in a highly regulated environment (e.g., financial services), partnering closely with Risk/Compliance and operating under formal change governance.
• Familiarity with common tooling such as Jira/Confluence/Azure DevOps.
• Strong Excel/PowerPoint skills for planning, tracking and exec communication.
• Demonstrated use of RACI-based operating models and role clarity to drive accountability across matrixed teams.

Location

• London

Work Type

• In-office

Experience Level

• Senior
• Director

Benefits

• Private healthcare for you and your family plus an annual health screen.
• Competitive pension plan, life assurance and group income protection cover.
• 26-weeks paid maternity leave.
• 16-weeks paid paternity leave.
• Inclusive family leave arrangements for working parents and carers.
• 20 days of back-up childcare including access to school holiday clubs.
• 20 days of back-up adult care per annum.
• Ability to change core benefits.
• Option of selecting a variety of flexible benefits to suit personal circumstances.
• Access to a wellbeing account.
• Travel insurance.
• Critical illness cover.
• Cycle to work scheme.
• Use of a flex fund to use towards benefits.
• Access to an emotional wellbeing helpline.
• Virtual GP services.
• Access to the Peppy App which provides 1:1 support, consultations and resources relating to men’s health, women’s health, fertility, menopause and pregnancy & parenthood.
• Access to a range of gyms, exercise classes and wellbeing Apps through Wellhub, including Headspace and Calm.
• Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local area.

About the Company

• At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection.
• We drive Responsible Growth and deliver for our clients, teammates, communities and shareholders every day.
• Being a Great Place to Work is core to how we drive Responsible Growth.
• This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
• Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
• At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Equal Opportunity

• We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of sex, gender identity or gender reassignment, marital or civil partner status, race, religious or similar philosophical belief, political opinion, colour, nationality, ethnic or national origins, age, sexual orientation, pregnancy or maternity, socio-economic background, responsibility for dependants or physical or mental disability.
• The Bank selects candidates for interview based on their skills, qualifications and experience.
• We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.