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About the Role

Global Cash, Surveillance & Messaging Operations (GCSMO) is a global team of over 1,000 employees providing payment services across all business and infrastructure areas of Deutsche Bank in all major currencies. EMEA Cash, Surveillance & Messaging Operations, with Germany as the Euro clearing hub, processes up to 50 million payments daily, valued at over EUR 500 billion. Our goal is to maintain and expand this leading position, with individuals, businesses, and financial institutions worldwide relying on our expertise and service quality. The Center of Excellence in Campus Berlin aims to consolidate competencies and processes in a multicultural environment.

Responsibilities

Timely and correct processing of all payment types on behalf of internal and external bank customers.
Release of high-value transactions using the four-eyes principle in accordance with the bank's competence and authorization framework.
Handling payment-related inquiries from customers and third-party banks for Cash Payments, both pre- and post-execution, and providing solutions in close coordination with internal departments or other international Cash Operations units.
Close collaboration with global and regional Cash Management Operations, Implementation, Sales, Product Management, and Service teams in a dynamic international environment.
Monitoring of important and time-critical transactions (High-Care Payments).

Requirements

Completed training in the banking sector or an equivalent qualification.
Basic understanding of corporate cash management products, SEPA, national, and international payment methods and instruments.
Customer orientation and the ability to balance the interests of Deutsche Bank and customers.
Analytical skills and a solution-oriented mindset.
Knowledge of Microsoft Office, including Word, Excel, and PowerPoint.

Skills

Fluent German and English (written and spoken).
Spanish language skills at B2 level.

Location

Campus Berlin

Work Type

Full-time
Part-time
Hybrid working

Education Level

Completed training in the banking sector or an equivalent qualification.

Benefits

Offers to cover all professional and personal needs.
Emotional balance support including counseling for difficult life situations and mental health promotion.
Physical fitness support through health maintenance programs, check-ups, vaccinations, and healthy lifestyle advice.
Social networking opportunities including pme Familienservice support, FitnessCenter Job, flexible working hours, and a culture of diversity, equal opportunity, and inclusion.
Financial security including retirement plans, employee banking services, company bicycle, and the Deutschlandticket.
Benefits may vary slightly by location; consult your recruiter for specifics.

About the Company

Global Cash, Surveillance & Messaging Operations (GCSMO) employs over 1,000 people worldwide.
The team provides a variety of payment services for customers across all business and infrastructure areas of Deutsche Bank in all major currencies.
EMEA Cash, Surveillance & Messaging Operations, with Germany as the Euro clearing hub, processes up to 50 million payments daily, valued at over EUR 500 billion, positioning Deutsche Bank as a leading global Euro clearer.
Service portfolio includes FX payments, check processing, electronic conversion and forwarding of payment orders, liquidity management, and provision of commodities and foreign currencies.
Our goal is to maintain and expand this leading position.
Individuals, small and large businesses, and financial institutions worldwide rely on our expertise and trust the quality of our services.
By collaborating with colleagues in the bank's global network, we develop integrated and sustainable solutions for our customers.
A Center of Excellence for the globally active Corporate Bank is being established at the Campus Berlin site with the aim of consolidating competencies and processes in a truly multicultural environment.
We strive for a culture in which we are empowered to excel together every day.
This includes acting responsibly, thinking commercially, taking initiative, and working collaboratively.
Together we share and celebrate the successes of our people.
Together we are Deutsche Bank Group.

Equal Opportunity

We welcome applications from all people and promote a positive, fair and inclusive work environment.