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About the Role
Assist the Commercial & General Manager with commercial control and reporting for housing properties, ensuring high standards in commercial activities, customer service, safety, quality, and cost control.
Responsibilities
- Ensure accuracy of work order pricing through review and quality checking.
- Liaise with sub-contractors to resolve queries and disputes.
- Monitor contract overheads and cost control, including vehicles, equipment, tools, stock, and petty cash.
- Provide coding advice to the Planning Team for correct job raising or variation.
- Collaborate with team members to deliver a commercially competent service.
- Ensure customer experience is central to all activities through professional communication and adherence to health and safety standards.
- Provide assistance with other commercial tasks as they arise.
- Attend company, client meetings, and training sessions as required.
Requirements
- Experience in a commercial environment.
- Experience within the Social Housing Sector.
- Experience of working to deadlines in a busy office environment.
- IT Literate.
- Good time management, planning, and organizational skills.
- Proficient with computerised systems.
- Good written, verbal, questioning, and interpersonal skills.
- Strong customer experience ethos.
- Must have the entitlement to work within the UK.
- To drive a Mears vehicle, must be aged over 21, have held a license over 3 months, and have less than 9 points.
- All roles are subject to relevant DBS/Security checks.
Skills
- Commercial control
- Reporting
- Customer service
- Safety standards
- Quality control
- Cost control
- Work order pricing
- Sub-contractor liaison
- Overhead monitoring
- Coding advice
- Professional communication
- Health & Safety
- IT proficiency
- Time management
- Planning
- Organizational skills
- Computerised systems
- Written communication
- Verbal communication
- Questioning skills
- Interpersonal skills
Location
- Ilford
Work Type
- Full Time
- Permanent
Salary/Compensations
- up to £35,105.00
Benefits
- 25 days annual leave plus bank holidays
- Annual Mears Fun Day
- Volunteering Leave
- Staff perks with Mears Rewards (discounts on groceries, holidays, eye tests, Share save scheme)
- Family friendly policies
About the Company
- A desire to make a positive difference wherever we operate has always been at the heart of our business. It was 30 years ago when we were a small maintenance contractor with a single van, and it still is now we are a truly national company.
Equal Opportunity
- At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.
- We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.
- In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.