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About the Role

As a Consultant Manager, you will play a key role in shaping global delivery, bringing structure and clarity while helping teams achieve great customer outcomes. You will lead through change, own customer results and commercial performance, and balance people, process, and technology for consistent, high-quality results. You will also explore and implement AI for smarter, faster delivery and focus on creating positive experiences for customers and colleagues.

Responsibilities

Lead the delivery of a global software platform, ensuring projects are on time, within scope, and create customer value.
Support and develop a distributed team across regions, time zones, and cultures.
Improve delivery frameworks and ways of working towards scalable, outcome-focused approaches.
Collaborate with product, sales, and customer teams to solve challenges, enhance the platform, and improve the customer experience.

Requirements

Experience in hospitality technology or similar sectors (retail, travel, entertainment).
Familiarity with delivery approaches like Agile, DevOps, and Design Thinking.
Experience using AI, automation tools, or digital-first approaches for delivery or customer outcomes.
Understanding of integrations, cloud-based platforms, and modern software architecture.

Skills

Leadership
Delivery management
Team development
Agile methodologies
DevOps
Design Thinking
AI implementation
Automation
Digital-first approaches
Integrations
Cloud platforms
Software architecture

Location

Global

Work Type

Blended office working

Experience Level

Manager

Salary/Compensations

Competitive salary

Benefits

25 days leave per year
Health contribution
Choice of benefits
Three charity days

About the Company

The Access Group is a leading UK-headquartered business management software provider.
Provides solutions to over 160,000 small and mid-sized organizations across Europe, USA, and APAC.
Offers innovative cloud solutions and integrated AI software.
Employs over 9,300 individuals.
Committed to creating an inclusive, high-performing culture where employees feel valued, respected, and empowered.

Equal Opportunity

We believe in equality for all and the transformative power of diversity.
Love Work. Love Life. Be You.