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About the Role
This critical role manages billing processes, directly impacting the company's financial health and operational efficiency. It offers significant growth within a dynamic and collaborative environment for individuals with a strong background in billing, collections, or accounts receivable who thrive on managing deadlines and excel at professional client communication.
Responsibilities
- Prepare, review, and process customer invoices with high accuracy.
- Investigate discrepancies and coordinate with Operations as needed.
- Support and guide Billing Analysts when required.
- Assist with process improvements and reporting enhancements.
- Participate in testing and rollout of billing automation tools.
- Issue and meticulously review invoices, ensuring alignment with client contracts and internal policies.
- Investigate, document, and efficiently resolve complex billing discrepancies and payment disputes.
- Identify opportunities to enhance and streamline existing billing processes for greater organizational efficiency.
- Partner effectively with internal departments (Operations, Sales, Accounting) to ensure documentation and billing accuracy.
Requirements
- 3-5+ years of billing, collections, or accounts receivable experience.
- Freight forwarding/logistics background is a plus but not required.
- Strong Excel skills.
- Familiarity with ERP systems and new software tools is a bonus.
- Strong analytical skills, critical thinking, and ability to adapt to change with a sense of urgency.
- Excellent professional communication and organizational skills.
Skills
- Billing
- Collections
- Accounts Receivable
- Excel
- ERP systems
- Analytical skills
- Critical thinking
- Adaptability
- Urgency
- Professional communication
- Organizational skills
Experience Level
- 3-5+ years
Education Level
- Bachelor's degree in Accounting, Finance, Business Administration, or a related field.
Benefits
- 401(k) retirement plan with a generous company match of 50% up to 10% of your contributions.
- Eligibility for Medical, Dental, and Vision plans 30 days after the date of hire.
- 2 Weeks of Paid Vacation (available for 2026, subject to manager pre-approval).
- 40 Hours of Annual Sick Time.
- 16 Hours of Annual Company Paid Personal Time.
- Life Insurance, Long Term Disability, Short Term Disability, Critical Illness, and Identity Theft Protection plans available for enrollment.
About the Company
- We participate in the U.S. Department of Homeland Security's E-Verify program to confirm employment eligibility. All new hires will be required to complete the E-Verify process as part of onboarding.