Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

The Program Officer role involves overseeing contract management for a portfolio of programs, including fiscal and programmatic activities. This includes reviewing budgets, approving invoices, and measuring contract compliance. The role requires supporting program development through data collection and analysis, building a strong understanding of prevention contract expectations, and providing technical assistance to providers. A key aspect is applying a racial equity and social justice lens to drive initiatives that promote equity, accessibility, and economic mobility, ensuring families are central to all decision-making.

Responsibilities

• Oversee contract management functions for a portfolio of programs, including fiscal and programmatic activities.
• Review and approve program and model-purveyor budgets and invoices.
• Provide program oversight and ongoing measurement of contract requirements.
• Make reports on contractors' performance through regular meetings and monitoring forms.
• Make recommendations concerning the provision of additional funding or adjustments of existing programs/contracts.
• Support program development and management via quantitative and qualitative data collection.
• Monitor and assess outcomes of service delivery.
• Conduct site visits.
• Facilitate ongoing feedback and collaboration from families being served.
• Collaborate with all stakeholders in alignment with sustainability derived from best practices and/or implementation science.
• Build strong understanding of prevention contract expectations, ACS standards for prevention service delivery, and service model fidelity.
• Promote integration and coordination of high-quality services delivered to families and overall system performance.
• Prepare summary reports on fiscal and programmatic concerns.
• Directly monitor the contractor's performance and alignment to contract requirements.
• Provide support to providers and contractors in developing more efficient/effective approaches to program administration.
• Provide technical assistance to contractors and providers to support reporting processes.
• Bring a racial equity and social justice lens to the work.
• Help drive and support program initiatives that promote equity, accessibility, and economic mobility.
• Ensure families are at the center of all decision making.
• Prepare documents, make presentations, and facilitate goal-oriented meetings with key stakeholders.
• Facilitate and manage learning cohorts among model developers and contracted provider staff.
• Conduct site and field visits.
• Engage community members to inform program planning.
• Build relationships with providers, developers, front line staff, and internal/external stakeholders.
• Synthesize practice themes from cohort and admin meetings, and fidelity reports to draft findings for division leadership and internal ACS teams.
• Supervise staff or interns on tasks and projects, as needed.
• Represent FSD in internal and external working groups.

Requirements

• Selected candidates must have filed for, taken, and passed the exam for the Civil Service Title Associate Contract Specialist to avoid being “bumped” out of their position when the eligible list for this title is established.
• Permanent Associate Contract Specialists are encouraged to apply.
• A baccalaureate degree from an accredited college and two years of full-time satisfactory professional, technical or administrative experience in one or more of the following fields: program evaluation, contract negotiations/management, fiscal/financial management, or project management.
• A four year high school diploma, or its educational equivalent, and six years of full-time, satisfactory professional, technical or administrative work experience in one or more of the fields cited above.
• Education and/or experience equivalent to the above.
• College credits obtained from an accredited college may be substituted for experience on the basis of 30 college semester credits for one year of experience.
• All candidates must have at least a four-year high school diploma or its educational equivalent and at least two years of full-time experience as described above.

Skills

• Excellent Excel skills
• Quantitative and qualitative data collection
• Contract management
• Fiscal management
• Program evaluation
• Project management
• Technical assistance
• Racial equity and social justice lens
• Communication
• Presentation skills
• Meeting facilitation
• Relationship building

Location

• New York

Work Type

• Full-time

Experience Level

• Two years of experience
• Six years of experience

Education Level

• Baccalaureate degree
• Four year high school diploma or equivalent

Salary/Compensations

• $69,950.00 - $74,147.00
• $100,000 to $125,000
• USD 69950 - USD 105406

About the Company

• The Administration for Children’s Services (ACS) protects and promotes the safety and well-being of children and families through child welfare and juvenile justice services and community supports.
• ACS manages community-based supports and foster care services and provides subsidized childcare vouchers.
• ACS child protection staff respond to allegations of child maltreatment.
• In juvenile justice, ACS oversees detention, placement, and programs for youth in the community.
• The Family Services Division (FSD) and its network of contracted providers deliver one of the largest and most diverse continuums of community-based child welfare prevention services in the nation to improve the safety, well-being, and permanency for thousands of families and children each year.
• FSD focuses on systems improvement, innovation, and strategic initiatives that require collaboration with major community partners to address urgent or emerging provider and family needs, city or state mandates, and high-priority strategic goals of ACS leadership.
• The Office of Program Management and Sustainability (OPMS) manage many cross-functional projects that focus on program design and system sustainability.
• OPMS’ initiatives include collaborating with service providers, legal, finance, procurement, compliance, systems, and operations, and developing strategies within the parameters of policy/regulations (city, state, and federal).
• The Program Design and Implementation (PDI) team within the Office of Program Management and Sustainability develops and implements strategies to ensure that the full continuum of prevention programs is implemented in alignment with model fidelity and in compliance with NYC child welfare requirements.
• The PDI team provides ongoing contract management and technical assistance support to providers and model purveyors.
• The team holds monthly model cohort meetings to bring together providers and purveyors to discuss case practice challenges, program data, continuous quality improvement, and implementation of models and frameworks to fidelity.
• The team also hosts trainings and convenings for providers and ACS staff to learn about using data effectively to improve practice, discuss frameworks for effective implementation, and how to incorporate families’ perspectives into service delivery.
• Additionally, the team holds monthly administrative meetings with each model purveyor to discuss case practice expectations between child welfare and model requirements.

Equal Opportunity

• The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.