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About the Role

We are looking for a Communications Coordinator to play a key role in our Communications & Engagement Team. This role supports a busy press office, coordinates strategic communications planning, provides insight and reporting, and delivers engaging digital communications that support organizational priorities.

Responsibilities

• Support the day-to-day running of the press office, including managing enquiries, coordinating responses, monitoring media coverage and supporting reactive and proactive communications activity.
• Support the development and delivery of proactive communications campaigns and media announcements that advance strategic objectives.
• Produce communications impact reports, bringing together data and insight from across channels to demonstrate performance, identify trends and inform future activity.
• Provide ongoing communications data, evaluation and audience insights to support planning and decision-making.
• Contribute to communications evaluation, lessons learned reviews, and continuous improvement activity.
• Support the team's use of data, insight and emerging technologies, including AI-enabled approaches that improve communications delivery.
• Own and maintain the team's forward planner, ensuring communications activity is coordinated, resourced, and project managed.
• Track engagement with key stakeholders to support delivery of communications objectives.

Requirements

• Strong organisational and planning skills, with experience managing schedules, planners and competing priorities.
• Experience working in communications, media relations, press office or digital communications environment.
• Excellent written communication skills with the ability to draft clear, concise, and audience-focused content.
• Experience gathering and presenting data and insights, and wider communications monitoring support.
• Strong understanding of different communications channels and how content can be tailored for different audiences.
• Trained in PRINCE2 project management methodology.
• Experience evaluating campaigns and communications activity against performance measures.
• Experience building positive relationships with a wide range of stakeholders.
• Knowledge of audience insight, audience segmentation or persona development.
• Experience using analytics and reporting tools to inform communications planning.
• Experience identifying opportunities to use AI to improve communications delivery.
• Must have the right to work in the UK for National Security Vetting.

Skills

• Communications
• Media Relations
• Press Office
• Digital Communications
• Organisational Skills
• Planning Skills
• Written Communication
• Data Gathering
• Data Presentation
• Communications Monitoring
• Stakeholder Engagement
• AI-enabled approaches

Location

• London, Canary Wharf

Work Type

• Permanent
• Full-time
• Hybrid

Experience Level

• Dependent upon experience

Salary/Compensations

• Up to £30,000 per annum
• £4,759 on call allowance

Benefits

• Opportunity to gain experience across the full communications spectrum
• Develop your own communications expertise
• Support work-life balance

About the Company

• The UK's aviation and aerospace regulator, recognised as a world leader.
• Activities are diverse, enabling the aviation industry to meet the highest safety standards.
• Adapts to the constantly evolving aviation environment.
• Values high ethical standards and personal integrity among employees.

Equal Opportunity

• Committed to building a diverse and inclusive workforce and welcome applications from all backgrounds.
• As a Disability Confident employer, candidates who meet the minimum requirements will be guaranteed an interview.
• If you require any adjustments during the recruitment process, please let us know.