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About the Role
Join our team as a Customer Advisor and become an expert advisor, inspiration, and guide. You will get to know every customer and their home improvement projects. Sales, managing stock, setting up displays, and maintaining store appearance are important. You will have opportunities for training in paint-mixing and cutting timber, with a primary focus on excellent customer service.
Responsibilities
- Sales will be important
- Managing stock
- Setting up displays
- Making sure your store looks great
- Be an expert advisor, inspiration, and guide
- Get to know every customer and their home improvement projects
- Provide truly great customer service
Requirements
- Friendly and outgoing
- Eager to learn
- Obsessed with home improvement
- Get a buzz from helping others
- Happy to expand your skills by using new technology and learning new ways of working
- Great at working in a team
- Flexible enough to work on a rota that includes weekends, evenings and bank holidays
Skills
- Customer service
- Sales
- Stock management
- Display setup
- Teamwork
- Adaptability
- Using new technology
- Learning new ways of working
- Paint-mixing (opportunity for training)
- Cutting timber (opportunity for training)
Location
- B&Q Wandsworth
Work Type
- Part Time
- Permanent Contract
- Shifts available Monday - Sunday, 7.00am - 9.00pm
- Onsite
Salary/Compensations
- UK Notional hourly rate £14 per hour (Inclusive of an £0.90 per hour, store specific location allowance)
Benefits
- Award-winning pension scheme
- ShareSave options
- 6.6 weeks holiday
- Payroll giving
- Employee Assistance Programme
- Shopping discounts
- Colleague wellbeing benefits
- Generous breaks
About the Company
- We believe anyone can improve their home to make life better.
- Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love.
Equal Opportunity
- We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
- You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.
- If you require any additional support or reasonable adjustments to help you complete your application or throughout the recruitment process, please let us know.
- If you would like to be considered under the Disability Confident Scheme please contact us at recruitment@b-and-q.co.uk.
- If you meet the minimum criteria for the role, we'll consider your application in line with our Disability Confident commitments.