Account Development Manager (all genders) - ZEOS at Zalando | Berlin, DEU | Rezi

Account Development Manager (all genders) - ZEOS at Zalando

Account Development Manager (all genders) - ZEOS

Zalando · Berlin, DEU

6 days ago

Account Development Manager (all genders) - ZEOS

Zalando · Berlin, DEU

6 days ago
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About the Role

ZEOS is opening Zalando's best-in-class fulfilment solutions to partners, enabling seamless direct-to-consumer business across Europe. This role is key to driving sales strategy, managing the full sales cycle, building C-level relationships, and ensuring financial performance within the contract and digital logistics sector.

Responsibilities

  • Identify and pursue new business opportunities and growth potential within existing partners worldwide.
  • Develop and implement effective sales strategies to achieve revenue targets in the contract and digital logistics sector.
  • Maintain a robust sales pipeline, leading qualification, proposal, negotiation, and closing of deals.
  • Ensure consistent follow-up and timely closure of opportunities, progressing them to signed contracts.
  • Develop account strategy plans and build strong relationships with internal and external stakeholders up to C-level.
  • Gain an in-depth understanding of each partner’s supply chain to provide tailored ZEOS solutions.
  • Ensure gross margin and revenue targets are met through cost control, rigorous forecast management, and annual price negotiations.
  • Collaborate with logistics, operations, and finance teams to ensure seamless service delivery and customer satisfaction.
  • Resolve critical issues with a high level of complexity and de-escalate in a timely manner.
  • Provide accurate and concise reporting on key actions, forecasts, and ongoing opportunities.
  • Undertake special projects to support the development of sales team processes and practices.

Requirements

  • More than 4 years of sales experience with a strategic scope.
  • Demonstrable track record of negotiating and closing deals and meeting or exceeding sales quotas.
  • Extensive industry experience from the field of logistics (contract/digital) and/or key account management in e-Commerce.
  • Highly organised, autonomous, and capable of navigating in a fast-paced, exciting, and entrepreneurial organisation.
  • Able to build strong relationships with key decision-makers up to C-level and effectively present tailored solutions.
  • Confidently interpret data, draw conclusions, and create accurate sales forecasts and presentations.
  • Fluent in English.

Skills

  • Sales Strategy
  • Business Development
  • Sales Cycle Management
  • Negotiation
  • Relationship Building
  • Account Management
  • Financial Performance Management
  • Collaboration
  • Problem Solving
  • Reporting
  • Data Interpretation
  • Forecasting
  • Presentation Skills

Location

  • Worldwide

Work Type

  • Hybrid
  • Remote (up to 60% per week)
  • Work from abroad (up to 30 days a year)

Experience Level

  • Mid-Senior level

Education Level

  • Bachelor's degree in Business or Supply Chain Management

Benefits

  • Employee shares program
  • 40% off fashion and beauty products sold and shipped by Zalando
  • 30% off Zalando Lounge
  • Discounts from external partners
  • 2 paid volunteering days a year
  • 27 days of vacation a year
  • Relocation assistance available
  • Family services, including counseling and support
  • Health and wellbeing options (including Gympass)
  • Mental health support and coaching available

About the Company

  • Zalando makes e-commerce easy for customers and partners, backed by tech & logistics expertise dedicated to fashion and lifestyle.
  • ZEOS offers innovative business-to-business (B2B) services, opening Zalando's fulfilment solutions to partners for seamless direct-to-consumer business across Europe.
  • The company has built the biggest logistics network in the fashion & lifestyle industry.
  • Teams combine passion and expertise for logistics, tech and solving relevant industry challenges to unlock the full potential of the European market.
  • Solutions support over 1,000 fashion and lifestyle brands and retailers selling on Zalando and other sales channels across Europe.

Equal Opportunity

  • Zalando is inclusive by design and does not discriminate on the basis of gender identity, sexual orientation, personal expression, ethnicity, religious belief, or disability status.
  • Candidates are welcome to leave out picture, age, or marital status from their application.
  • Candidates are assessed only on qualifications and merit.
  • Accommodations can be requested to support candidates throughout the hiring process.