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About the Role

Supporting essential maintenance across our properties, you will play a vital role in delivering timely, high-quality repairs and ensuring our services remain safe, reliable and responsive for our customers. Working in a fast-paced environment, you’ll use your expertise to resolve issues quickly, keep customers informed, and help us continue providing homes people can rely on.

Responsibilities

• Attending occupied or void properties to carry out construction, fault fixing and maintenance duties
• Resolving problems or set into motion the means of resolution, ensuring customers are kept informed
• Maintaining a suitable van stock level and restocking these when needed
• Providing accurate and timely information on the progress of works that is easily understood by the customer

Requirements

• Qualified to or undertaking NVQ Level 2 in a core subject (carpentry, electrical. If Plumbing Level 3 is required, Unvented - G3 Certificate and Water Regulations (WRAS))
• Working experience of analysing and diagnosing problems and implementing effective solutions
• PC literate and able to use and update computerised systems (including PDA) for work scheduling
• Hold a full valid UK driving licence

Skills

• Carpentry

Location

• Hackney, London, E9
• Across London

Work Type

• 40 hours per week
• Shifts to be worked from 8:00am to 16:30pm over a 6 day rolling rota

Education Level

• NVQ Level 2 in a core subject (carpentry, electrical. If Plumbing Level 3 is required, Unvented - G3 Certificate and Water Regulations (WRAS))

Salary/Compensations

• £40,248 - £42,367 per year
• £40,248 per annum (rising to £42,367 per annum after 12 months, subject to satisfactory performance)

Benefits

• 25 days annual leave plus public holidays
• A pension scheme with employer contributions from Sanctuary
• Life Assurance
• Employee Advice Service including counselling
• Cycle to Work scheme
• Voluntary health plans
• Employee discounts
• Wellbeing support and tools
• Employee recognition scheme
• Staff Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues

About the Company

• We provide in-house repairs and maintenance for a wide range of properties, as part of a not-for-profit organisation.
• We foster a diverse and inclusive culture.
• Our customers are at the heart of all we do, and colleagues help make a real difference to people’s lives.

Equal Opportunity

• Inclusion is one of our core values.
• Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy.
• We encourage and welcome applications from people from diverse backgrounds to support this mission.
• We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.
• We work closely with the Home Office in order to prevent unlawful working.
• A basic Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
• Sanctuary Maintenance Contractors Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.