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About the Role
The Group Fitness Coordinator leads and develops the group exercise programme, delivering high-quality, engaging classes that support member wellbeing and retention. This role oversees the commercial effectiveness of the timetable, manages instructor performance, and ensures alignment with corporate wellbeing objectives while teaching 8-10 classes per week.
Responsibilities
- Manage and deliver key KPIs including class utilisation, instructor cost control, and revenue performance
- Lead daily operational delivery of the group exercise programme
- Optimise the group exercise timetable to balance commercial performance, member demand, and variety
- Maintain high standards for studio cleanliness, presentation, equipment readiness, and safety
- Oversee instructor performance through audits, feedback, payroll accuracy, and safety compliance
- Produce and analyse reports on utilisation, attendance, and programme performance
- Identify trends and opportunities through data analysis to improve participation and retention
- Collaborate with fitness and member experience teams to enhance engagement and wellbeing initiatives
Requirements
- Demonstrable experience within fitness, wellbeing, or service environments
- Strong customer-focused mindset
- Strong experience teaching a range of group exercise classes
- Commercial awareness and experience managing budgets and performance outcomes
- Strong organisational and planning capability
- Effective communication and influencing skills
- Experience driving continuous improvement and innovation
- Must have the right to work in the UK as visa sponsorship is not available
Skills
- Group exercise instruction
- KPI management
- Budget management
- Data analysis
- Operational management
- Team leadership
- Communication
- Influencing
Location
- Central London
Work Type
- Full-time
- 37.5 hours per week
Salary/Compensations
- £29,832 per annum
Benefits
- 25 days annual leave plus 1 day in lieu of Christmas period
- Health Cash Plan
- Westfield Rewards
- Pension plan with contributions
About the Company
- Westfield Health Group provides holistic health and wellbeing services and active spaces across 11 countries
- Values include caring, working together, exploring, and ownership
- Committed to creating a connected, supportive, and inclusive workplace
Equal Opportunity
- Proud member of Inclusive Employers
- Disability Confident Committed employer
- Provides reasonable adjustments for the recruitment process