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About the Role

We are seeking a Senior Account Manager to join our high-performing team at Teads London. This role is ideal for a strategic and client-focused professional with a proven track record of managing SME accounts, driving revenue growth, and delivering exceptional customer experiences. As a key liaison between our company and our most valued independent agency and brand partners, you will be responsible for developing long-term client relationships, overseeing campaign strategy and performance, and identifying opportunities for business expansion. While a strong understanding of ad operations and digital campaign execution is beneficial, this role is primarily focused on strategic account growth, client satisfaction, and commercial success.

Responsibilities

Serve as the primary point of contact for key agency and brand clients, ensuring their success and long-term retention through proactive relationship management.
Drive upsells, cross-sells, and renewals by identifying opportunities to expand clients’ investment in our solutions, aligning our offerings with their business goals.
Collaborate with internal teams to ensure seamless campaign execution and performance tracking, providing clients with strategic recommendations based on data insights.
Act as a trusted advisor, guiding clients on best practices, industry trends, and campaign optimizations to maximize their return on investment.
Partner with Sales to develop customized pre-sale strategies, ensuring campaigns are set up for success from the start.
Work closely with internal teams—including Product, Ad Operations, and Sales Leadership—to advocate for client needs and drive innovation in our offerings.
Provide guidance and mentorship to junior team members, sharing best practices and contributing to the overall growth of the account management team.

Requirements

3-6 years of experience in account management, customer success, or digital advertising, preferably within the adtech, programmatic, or media industry.
Proven ability to own and grow SME-level client relationships, drive revenue, and create long-term strategic partnerships.
Strong analytical and problem-solving skills, with experience interpreting complex data to drive campaign optimizations and business decisions.
Excellent communication, presentation, and negotiation skills, with the ability to influence both internal stakeholders and external clients.
Familiarity with ad operations workflows and tools (e.g., third party ad tags, verification tags, etc.)
Knowledge of ad operations workflows and tools (e.g., DCM, Sizmek, Flashtalking) is a plus but not required.
A proactive, strategic mindset and a passion for delivering results in a fast-paced, ever-evolving industry.
Attention to details, your own ideas, well-organized, sense of responsibility and analytical skills

Skills

Account Management
Customer Success
Digital Advertising
Adtech
Programmatic
Media Industry
Client Relationship Management
Revenue Growth
Strategic Partnerships
Analytical Skills
Problem-Solving
Data Interpretation
Campaign Optimization
Communication Skills
Presentation Skills
Negotiation Skills
Ad Operations
DCM
Sizmek
Flashtalking

Location

London

Work Type

Hybrid

Experience Level

Senior

Benefits

Competitive compensation
Profit-sharing
Daily meal vouchers (Swile)
Family health insurance (Alan)
Personalized relocation package (if needed)
In-house and external training
Tech conference opportunities
Internal mobility
35+ days off per year
Hybrid work (2-3 days remote work per week, more is open to discussion)
Fully covered parental leave
Reserved daycare places
Premium work equipment
Enjoyable work environment (work-life balance, team building events, summits)
Remote work subsidy
Promoting Diversity & Inclusion with internal & external initiatives
Dedicated charitable time
Sustainability actions (Eco Tree, subsidy for eco-mobility)

About the Company

Teads is a leading omnichannel advertising platform focused on driving outcomes for brand and performance advertisers across screens.
With a focus on meaningful business outcomes for branding and performance objectives, Teads drives value by leveraging predictive AI technology to connect quality media, beautiful brand creative, and context-driven addressability and measurement.
Teads is directly partnered with more than 10,000 publishers and 20,000 advertisers globally.
The company is headquartered in New York, New York with a global team of around 1,700 people in 30+ countries.
At Teads, we don’t just offer new roles - we blend creativity, technology, and data to shape the future of media.
You’ll work with smart humans, meaningful brands, and cool tools, all while helping redefine how advertising works in a world that demands more transparency, better insights, and smarter strategies.
We've merged two open internet category leaders—Outbrain and Teads—to create the ‘new’ Teads, a unified omnichannel platform that drives results from branding to performance across all screens, including CTV, mobile, and web.
As part of our team, you’ll thrive in a collaborative and forward-thinking environment that fosters innovation, creative problem-solving, and continuous learning.
Teads is committed to your success, offering the support, tools, and development opportunities you need to excel in your role.
Our company culture is welcoming, dynamic, diverse, global, and built on top performance.
Our team is made up of individuals who are approachable, resourceful, passionate, and proactive.
We foster a sense of belonging through our Employee Resource Groups – employee-led groups in which we debate topics and drive change: environmental, women empowerment, charitable initiatives to diversity, equity, and inclusion, you’ll be able to share your passions with likeminded people.

Equal Opportunity

Teads is an equal employment opportunity employer and committed to diversity and inclusion at all stages of recruitment and employment.