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About the Role
Join ICE, the UK's largest independent provider of cleaning equipment, and help shape the future of intelligent cleaning technology. As a Solutions Deployment Specialist, you will install, configure, optimise, and support cutting-edge cleaning technology at customer sites.
Responsibilities
- Install, configure, and commission advanced cleaning equipment and robotic solutions
- Deliver on-site equipment trials, demonstrations, and customer handovers
- Train operators, supervisors, and management teams to use equipment safely and effectively
- Create site maps and optimise machine routes for maximum efficiency
- Diagnose and resolve hardware, software, and connectivity issues
- Provide first and second-line technical support on customer sites
- Analyse machine performance and recommend improvements
- Carry out routine machine inspections and maintenance checks
- Support proof-of-concept projects with ATP and gloss meter testing
- Work closely with manufacturers and internal technical teams to resolve complex issues
Requirements
- A qualification (or equivalent experience) in Engineering, Robotics, Mechatronics, Electronics, IT or a related discipline
- Strong hands-on technical skills and confidence working with equipment
- Excellent communication and training skills
- A proactive approach to troubleshooting and problem-solving
- Good physical fitness for installations and equipment handling
- A full UK driving licence (essential)
Skills
- Technical expertise
- Customer service
- Hands-on technical skills
- Communication skills
- Training skills
- Troubleshooting
- Problem-solving
Location
- Remote
- Field-based
- Local region
Work Type
- Remote
- Field-based
Education Level
- Qualification (or equivalent experience) in Engineering, Robotics, Mechatronics, Electronics, IT or a related discipline
Salary/Compensations
- Competitive salary
Benefits
- Company van provided
- Ongoing technical training and development
- Career progression opportunities
- Work with market-leading robotic and autonomous cleaning technology
- Supportive team culture
About the Company
- ICE is the UK's largest independent provider of cleaning equipment.
- With over 50 years of industry leadership, ICE are experts in cleaning equipment and pioneers in robotic cleaning solutions.
- At ICE, innovation drives everything we do.
- ICE has spent over a decade developing robotic cleaning solutions that help organisations become more efficient and sustainable.
- ICE is passionate about investing in its people through ongoing training, professional development, and genuine career progression opportunities.